Manager, Programme Administration and Operations

6 days ago

Singapore RMA CONSULTANTS PTE LTD Remote Work Freelance Full time
Our Client is a highly esteemed business school within a prominent technological university, consistently ranked among the world's top institutions.
They are looking to hire a proactive and detail-oriented Manager, Programme Administration and Operations to oversee the smooth delivery of their academic programmes. In this dynamic role, you will work closely with the Academic Director and the Senior Assistant Director, Operations on the effective implementation of academic, administrative, and operational processes for the programmes. You will also be key in designing the professional and social events that form an integral part of the programme experience for the participants.
SCOPE OF WORK
Programme Operations and Course Management

• Work closely with the Academic Director and course instructors on course curriculum design, review and timetabling

• Manage course registration, examination and related matters

• Provide robust support for course instructors to ensure smooth lesson delivery

• Monitor market trends and undertake active collation of statistics and data such as student feedback required for different surveys and reports

• Ensure timely and accurate maintenance of student records and databases

• Procurement of course materials
Overseas Study Segments

• Propose the structure of overseas study segments

• Manage the overall logistics and procurement matters of the overseas segments
Student Support and Candidature Management

• Plan, organise and oversee the various social and/or professional events organized for students.

• Handle student enquiries (e.g. pertaining to leave of absence, withdrawals, deferment or extension of candidature) in a timely and effective manner, in line with University policies and programme standards

• Monitor student's graduating status and schedule-related activities
REQUIREMENTS

• A degree holder, preferably with relevant work experience of 8 years.

• Good understanding of Chinese culture and China's business environment.

• Proficient in Microsoft Office applications, especially Word, Powerpoint and Meticulous with a keen eye for details and a good team player.

• Quality and customer-service oriented.

• Good interpersonal communication and organizational skills.

• Effectively bilingual (reading, writing, and speaking) in English and Chinese to handle communications with the target student group.
If you are keen to know more about this role, please email Mary at and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group's PDPA and e2i's PDPA.
Mary Marquez (EA Regn No: R )
RMA Consultants Pte Ltd (EA Licence No: 93C4403)

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