People Profilers | Operations Manager
6 days ago
The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.
Responsibilities
Linen and Laundry Management
Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
Implement best practices for inventory management and track linen usage to optimize costs.
Food Services
Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
Monitor food safety and quality standards in compliance with health regulations.
Bed Management
Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
Implement strategies to reduce bed wait times and optimize bed turnover.
Claims Management
Supervise the claims processing team to ensure accurate and timely submissions to agency.
Work with relevant departments to resolve issues and improve work process efficiency.
Analyze claims data to identify trends and areas for improvement.
Hospital Inspection
Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
Prepare for and facilitate external accreditation and inspection processes.
Project Management
Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
PDPA Compliance
Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
Conduct regular audit for staff on data protection policies and best practices.
Management Meeting
Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
Collaborate closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
Collaboration with Multidisciplinary Teams
Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
Participate in interdisciplinary meetings to address operational challenges and develop solutions.
Procurement of Services & Vendor Management
Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness.
Staff Management
Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
Conduct performance evaluations and provide coaching to enhance team performance.
Budgeting and Financial Management
Develop and manage operational budgets, ensuring alignment with organizational financial goals.
Monitor expenditures and implement cost-control measures to maintain financial stability.
Leverage data analytics to inform and guide operational decisions within the healthcare facility.
Collaboration and Communication
Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
Address feedback and concerns from staff and patients to improve service delivery.
Additional Information
Fast-paced hospital setting.
Flexibility in hours may be required to accommodate operational needs.
Assume other responsibilities relevant to position as delegated from time to time.
Requirements
Bachelor's degree in Healthcare Administration, Business Administration, or a related field;
Master's degree preferred .
Minimum of 5 years of experience in healthcare operations management , with a focus on services such as linen and laundry, food services, or patient management.
Strong leadership and interpersonal skills.
Excellent communication and problem-solving abilities.
Proficient in project management and financial analysis.
Knowledge of PDPA and healthcare regulations.
Carry out other responsibilities and duties as assigned from time to time.
We regret that only shortlisted candidates will be notified.
Interested applicants please send your updated resume to
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
Required Skills:
Accreditation, Laundry Analysis, Resume, Team Performance, Performance Metrics, Turnover, Operational Excellence, Food Safety, Service Providers, Protection, Service Delivery, Regulatory Requirements, Operations Management, Nursing, Vendor Management, Operational Efficiency, Registration, Healthcare Data Analytics, Financial Analysis, Timelines, Metrics, Inventory Management, Inspection, Coaching, Interpersonal Skills, LTD Analytics, Availability, Budgeting, Procurement, Regulations, Vendors, Administration, Documentation, Project Management, Leadership, Business Communication, Management.
#J-18808-Ljbffr
-
People Profilers | IT Manager
2 weeks ago
Singapore People Profilers Full timePeople Profilers Headhunting, Recruitment, Career Transition, Employer of Record, Payroll Parking, Executive Search, Employment & Work Pass Application. Responsibilities: Develop objective and KPI to each team member and evaluate on a regular basis. Facilitate best practices and knowledge sharing within the team. Monitor the SLA via ticketing system to...
-
People Profilers | Assistant/Finance Manager
2 weeks ago
Singapore People Profilers Full timeJob Description: Review approval and posting of non-trade AP and journals Responsible for financial closing and preparing balance sheet schedules Responsible for GL accounting Management reporting and preparation of meeting materials Prepare and manage variance analysis to HQ in Japan for forecast, budget and actual Prepare and manage to finalize audit...
-
People Profilers | IT Security Analyst
2 weeks ago
Singapore People Profilers Full timePeople Profilers You will be a key member of the IT Infrastructure & Operations team reporting to Manager (Infra Operations & Cloud Architecture). Duties and Responsibilities: Monitor, investigate and document IT security related incidents. Perform vulnerability assessment and propose remediation action and work with stakeholder for resolution on IT...
-
People Profilers | DevSecOps Engineer
2 weeks ago
Singapore People Profilers Full timePeople Profilers Your responsibilities will include, but are not limited to: Security Integration: Integrate security practices and controls into the DevOps pipeline, ensuring security is embedded throughout the software development lifecycle. Automation and Tooling: Develop and maintain automated security testing, compliance checks, and vulnerability...
-
People Profilers | Finance Manager
2 weeks ago
Singapore People Profilers Full timeJob Description: Position: Finance Manager Industry: Construction Location: Central Salary Range: S$7,500 - S$12,000 Per Month Responsibilities: Lead the finance team and responsible for day-to-day finance operations. Build and improve the financial internal control system of the company, strengthen the checking of the investments and expenditure payments,...
-
People Profilers | Business Project Manager
6 days ago
Singapore People Profilers Full timeOversee Digital Assets business, including product design, business growth, user engagement and risk control. Lead and manage business teams, overseeing daily operations to ensure efficiency, productivity, and alignment with strategic objectives, while focusing on user management and revenue growth. Work closely with cross-functional internal teams to...
-
People Profilers | Finance Analyst
2 weeks ago
Singapore People Profilers Full timeJob Description: Location: Town / Required to travel to US. Industry: Manufacturing & Trading This is a Permanent role. Main Responsibilities Support Budgeting/Forecasting, Operations Performance controlling, management reporting and financial analysis, inventory management. Support costing process. Analyze trends of operating expenses to help business...
-
People Profilers | Physiotherapist
6 days ago
Singapore People Profilers Full timeConduct initial assessment, follow-up reviews, and other specific assessments of designated patients. Develop individual care plans based on patients' needs, adopting a multi-disciplinary team-based approach, and implement appropriate interventions/activities. Review and re-assess individual care plans regularly and/or when there is a change in...
-
People Profilers | Senior Accountant
2 weeks ago
Singapore People Profilers Full timeJob Description: Working Hours: 830am to 530pm Salary Range: Up to S$4,800 Per month Responsibilities: Assist the Manager to oversee the daily operations of the division Prepare and analyze billing reports, landlord monthly property consumption reports and tenant aging and receivables and monthly financial reports Ensure tenant invoices are uploaded to...
-
People Profilers | Accountant
2 weeks ago
Singapore People Profilers Full timeLocation: Raffles Place Industry: Investment holding company Salary: Up to $5,900.00Job Responsibilities: Responsible for the financial and accounting functions of the assigned business entities Preparation of monthly and annual financial statements on a timely and regular basis and ensuring that relevant data and transactions are updated in the systems...
-
Singapore People Profilers Full timeMain Duties and Responsibilities Support SAP (FICO, MM, PS, Ariba) & budgeting systems Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives Deliver project deliverables and service requests according to the given project schedule and with quality Take lead in project...
-
People Profilers | AP Accountant
2 weeks ago
Singapore People Profilers Full timeJob Description: Responsibilities: Work with the finance team members to handle and ensure that payment to vendors are processed accurately and promptly. Analyse and review AP Aging, Advances to Vendors, GR/IR Reconciliation and AP Reconciliation. Ensure that invoices are processed in a timely manner and in accordance to the terms of contract. Provide...
-
People Profilers | Chemist
1 week ago
Singapore People Profilers Full timeWorking Location: Jurong Island (Transport from Jurong East MRT)Basic Salary: $4000 - $5500The Chemist is responsible for the setup of the QC Laboratory at a new site, including management and training of Laboratory analysts, and establishment and management of laboratory systems to achieve safe and stable commissioning and startup of the new plant. Key...
-
People Profilers | FP&A Accountant
2 weeks ago
Singapore People Profilers Full timeJob Description: Location: Ang Mo Kio Industry: US MNC Automotive Manufacturing Working hours: 8am 5.33pm (Mon-Fri)Salary: Up to $6,000.00 + AWS + VB This is a Permanent position. Responsibilities: Co-ordinate, prepare, compile, and analyze the Annual Budget before submission to the corporate office Analyses financial variances and pro-actively hosts...
-
People Profilers | Assistant Manager
2 weeks ago
Singapore People Profilers Full timeAssistant Manager - Cyber Security Defensive Operation Analyst People Profilers Headhunting, Recruitment, Career Transition, Employer of Record, Payroll Parking, Executive Search, Employment & Work Pass Application. View all jobs at People Profilers ·Conducttechnical analysis and triage based on triggered alerts to determine theseverity, impact, scope and...
-
People Profilers | Business Analyst
2 weeks ago
Singapore People Profilers Full timeJob Description: Industry: Engineering/Automotive Location: East Working Hours: Monday - Friday (8:30 AM to 5:30 PM)Responsibilities: Data Analysis: Analyze business data to identify patterns, trends, and opportunities for improvement, including sales data, customer data, and operational data. Reporting: Create reports and visualizations to communicate...
-
People Profilers | Purchaser
1 week ago
Singapore People Profilers Full timeIndustry: HVAC Industry Location: Changi Working Hours: Monday Friday, 8.30am- 6pm Basic + AWS + VB JOB SUMMARY The purchaser is primarily responsible for all the procurement activities and procedures of the company, including vendor management, forecasting, and demand planning. You will work closely with the sales team and customer service team on both...
-
People Profilers | Accountant
2 weeks ago
Singapore People Profilers Full timeJob Description: Report to the Finance Manager and supervise the day-to-day financial operations. Prepare monthly/quarterly/yearly management, group consolidation & financial reporting with accuracy and integrity. Assist in planning, budgeting and forecasting activities with business partners. Responsible for month-end closing activities such as...
-
People Profilers | Care Coordinator
1 week ago
Singapore People Profilers Full timeLocation: Bukit Merah Or Jurong East Social Work Assistant / Healthcare Coordinator The Coordinator is responsible for providing support to the clinical team in the assessment, case work, programmes, and supporting the clients and their families to resolve personal, social, emotional, and financial issues. He/She will provide service coordination...
-
Singapore People Profilers Full timeJob Responsibilities: Undertake tender and contract administration of the contract agreement. Conduct tender interviews, seek clarifications and prepare tender evaluation/recommendation reports. Comply with government procurement procedures for calling tenders/quotations and recommending awards of contracts to the Clients tender board. Prepare tender...