This is an IT support group | Business Operations Analyst

4 weeks ago


Singapore This is an IT support group Full time

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners.
Manage master data in our core systems such as Workday, Jobvite, and Service Now platform.
Collaborate with cross-functional business and IT teams to capture business requirements and translate them into processes and system solutions.
Document implementation considerations, workflows, process maps, etc. as required.
Develop UAT strategy and execution to cover testing, defect resolution, and triaging.
Maintain standardized data definitions and globally streamlined data entry procedures.
Work with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
Participate in stakeholder communications, send status reports by preparing materials, facilitating sessions, and documenting outcomes.
Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies.
Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables and adherence to overall global reporting strategy.
Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner.
Qualifications
To be successful in this role you have:
Minimum 1 year Workday and/or ServiceNow Experience (or Similar SaaS technology).
Strong experience with maintaining HR data processes that are built to scale.
Highly data-driven, analytical mindset and great attention to detail.
Passion for data integrity.
What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner.
Strong experience with MS Excel.
JV20
Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr



  • Singapore This is an IT support group Full time

    Responsibilities Prepare data and analyse data sets for actionable insights and generate Power BI reports to support strategic & operational decision-making process. Understand business operations and its relationship to the transactional data and master data generated in SAP as a result of its activities. Build and maintain data pipelines (ETL processes,...


  • Singapore This is an IT support group Full time

    Job Description & Requirements Responsibilities Requirements Analysis & Elicitation – Preparing Business requirements document. Experienced in high volumes of functional user stories authoring. Responsible to identify and define detailed functional specifications based on the business requirements document or user stories. Analyse and propose the...


  • Singapore This is an IT support group Full time

    Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all...


  • Singapore This is an IT support group Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...


  • Singapore This is an IT support group Full time

    About The Role We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive, and motivated individual with a real passion for new age digital transformation profession who would work closely with our Division Manager and...


  • Singapore This is an IT support group Full time

    We are a Multi-Family Office founded by principals from a prominent business family in India. Our mission is to provide comprehensive wealth management solutions tailored to the unique needs of ultra-high-net-worth individuals and families. As part of our growing team, we are seeking an Investment cum Operations Analyst to support our investment and...


  • Singapore This is an IT support group Full time

    What you will do: We are seeking a motivated and detail-oriented intern to join our team and assist in the optimization of our business operations. The selected candidate will play a crucial role in aligning aspects of Services operations within the Southeast Asia (SEA) region. How you will do it: The Operations Analyst Intern will work closely with Johnson...


  • Singapore This is an IT support group Full time

    About The Role Reporting to the Assistant Treasurer – Cashflow and Regions, the Treasury Analyst will be a key player in supporting global cash and liquidity management processes, owning and optimizing long term cashflow forecasting processes as well as creating and maintaining meaningful reporting and tracking dashboards. The Treasury Analyst will need...


  • Singapore This is an IT support group Full time

    The Group Treasury Analyst in Front Office will be primarily responsible for supporting Treasury activities covering: Foreign Exchange Management Banker’s/Parent’s Guarantee Management Working Capital Management Cash Management Foreign Exchange Negotiate and execute money market and foreign exchange transactions (Spot, Forward, Balance Sheet and...


  • Singapore This is an IT support group Full time

    Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations,...


  • Singapore This is an IT support group Full time

    Business Analyst (Sales Support)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We...


  • Singapore This is an IT support group Full time

    Job Purpose The Lead Analyst needs to ensure that the NHG Office of Human Research Protection Programme (OHRPP) provides the highest level of administrative support services for ethics, thereby ensuring the sustainability of a robust and effective research ethics review process. The Lead IRB Analyst will assist the Manager to manage the operations of the...


  • Singapore This is an IT support group Full time

    The Digital Transformation Office (DTO) is a strategic division within the corporate group dedicated to driving and overseeing digital transformation initiatives across IMDA. The DTO plays a pivotal role in developing and implementing comprehensive strategies that align with IMDA’s goals and objectives through the innovative use of emerging technology and...


  • Singapore This is an IT support group Full time

    Welcome to JP Morgan. Are you looking for an opportunity to play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets? You have found the right team!As an Analyst in the WWKO Markets Middle Office (WKO MO) team, you will be responsible for managing...


  • Singapore This is an IT support group Full time

    The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team...


  • Singapore This is an IT support group Full time

    The Business Analyst is responsible for gathering, analyzing, and formalizing users' business requirements and processes, evaluating the feasibility of implementation, and managing the scope of the project. Responsibilities Gather, analyze, and formalize users' business requirements and processes, evaluate the feasibility of implementation, and...


  • Singapore This is an IT support group Full time

    Principal Responsibilities We are seeking a motivated and analytical Business Analyst Intern to join our Fixed Income Management team. Reporting directly to the Fixed Income Management Head, you will support the team in conducting research, analyzing market trends, and assisting in the development of investment strategies across various fixed income...


  • Singapore This is an IT support group Full time

    The Assistant IT Business Analyst Manager plays a critical role in bridging the gap between business needs and technology solutions within the company. You’ll collaborate closely with cross-functional teams and senior stakeholders to transform ideas into actionable results, guiding projects from start to finish. This role involves analysing business...


  • Singapore This is an IT support group Full time

    About the Company : We are a dynamic hedge fund specialising in Japan investments, focusing on generating strong risk-adjusted returns. With a core commitment to excellence in market analysis and operational precision, we are seeking an Operations Analyst or Operations Manager (depending on experience) to support our Japan-focused fund operations. Role...


  • Singapore This is an IT support group Full time

    MNC/ BANK The Opportunity Adecco is partnering with a leading bank to look for a Futures & Derivatives Clearing - Front to Bank Review - BA. Focus: Provide PM/ BA support for front to back control review in futures and derivatives clearing. Starts off as a contract from 31st Jan 2025 to 31st Oct 2025. Location: East. The Talent Knowledge on Futures and...