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RecruitFirst Pte. Ltd | Outbound Calls
4 weeks ago
Associate, Claim Recovery Specialist (6/12 Months Contract)
Mon-Fri: 9am-6pm (OT expected)
Job Descriptions:
You are expected to achieve targets set which involves calling of policyholders on a daily basis to initiate recovery;
Engage and communicate with our policyholders to gather information and assist them in claim submission to third party;
Use sound communication skills to successfully persuade and convince policyholders to proceed with the claims recovery process;
Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial consultants;
Ensuring proper tracking and documentation of call activities and outcomes;
Requirements:
Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery and/or claim operations experience;
Prior experience in customer service will be an added advantage;
Good verbal and written communication skills;
Team player as well as capable of individual performance;
Excellent organizational and time management skills;
Good interpersonal, analytical and negotiation abilities required;
Singaporeans only
Wang Chloe | R23118712
RecruitFirst Pte Ltd (13C6342)
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