Network Engineer

2 weeks ago


Singapore Talent Trader Group Full time

Overview Provide remote and on-site technical support for hardware, software, network, and applications. Responsibilities Implement and manage IT solutions: Network config — firewalls, switches, routers, WLAN; Backup & disaster recovery . Troubleshoot complex technical issues; escalate to Tier 2/vendors when needed. Maintain clear documentation in Business & Operations Support System . Support system deployments, migrations, upgrades in line with best practices. Participate in on-call rotation for after-hours support. Ensure compliance with SLAs and maintain high client satisfaction. Continuously update technical skills; contribute to process and knowledge base improvements. Build strong client relationships, understand business needs, and provide proactive IT recommendations. Qualifications Degree/Diploma in Telecom, Computer Engineering, or IT . Certifications preferred: Cisco (CCNA/CCNP), Juniper (JNCIS). Min. 2 years’ experience in Managed Services or similar IT support role. Solid troubleshooting skills across diverse IT systems. Strong knowledge of network protocols and services (DNS, DHCP, VPN) & security principles. Excellent problem-solving, communication, and interpersonal skills . Customer-focused, able to explain technical concepts to non-technical users. Capable of working independently and collaboratively (with contractors, colleagues, and data center teams). Able to work under high-pressure conditions (e.g., emergency telecom restoration). #J-18808-Ljbffr



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