Player support specialist
1 week ago
What You Will Do: The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous support to enhance the overall gaming experience. Respond to players' in-game inquiries and provide solutions to issues Handle and resolve related complaints, suggestions, and consultations Engage with the players to gather feedback and enhance player’s satisfaction Monitor and report any game anomalies or issues Collaborate with technical teams to resolve issues promptly Contribute to the improvement and optimization of existing processes and content What We Are Looking For: Language Proficiency: Fluent in English and in one of the following languages to effectively communicate with diverse audiences:Simplified Chinese Traditional Chinese Bahasa Indonesia Vietnamese Thai Experience and Skills: Minimum of two years of experience in game customer service or a related field Familiarity with the gaming industry and a passion for anime culture Extensive gaming experience: familiarity with Genshin Impact and Honkai: Star Rail and Zenless Zone Zero will be considered an advantage Personal Attributes: Excellent communication and collaboration skills Strong service orientation with resilience to stress Responsible, patient, and details oriented, with a focus on execution and continuous improvement Ability to support and manage multiple projects simultaneously Working Conditions: Ability to work in a fast-paced environment Flexibility to work in shifts, including weekends and holidays, if required #J-18808-Ljbffr
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Player support specialist
3 weeks ago
Singapore Hoyoverse Full timeWhat You Will Do:The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...
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Senior player support specialist
1 week ago
Singapore Hoyoverse Full timeWhat You Will Do: The Senior Player Support Specialist serves as a crucial support and escalation point within the customer service team, handling specialized and complex issues, coordinating cross-departmental resources, and providing professional support for specific modules. This role requires deep knowledge of the gaming industry and strong...
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Service Support Specialist
4 days ago
Singapore STROKE SUPPORT STATION Full timeAbout UsAt STROKE SUPPORT STATION, we strive to provide exceptional care and support to our clients and their families.Salary & BenefitsThe estimated salary for this position is SGD 45,000 - 60,000 per annum, commensurate with experience.Job DescriptionRole Summary:We are seeking a highly motivated Service Support Specialist to join our team. The successful...
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Key Player in Corporate Talent Acquisition
4 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeRole OverviewA payments organisation is seeking a 6-month support for its hiring process. This exciting opportunity will play a crucial role in ensuring the smooth progression of candidates through the pipeline.ResponsibilitiesPartner with stakeholders to guarantee a seamless hiring experience, including candidates, recruiters, and hiring managers.Quickly...
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Trade Support Specialist
1 week ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Trade Support Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.About the RoleThis is an exciting opportunity for an experienced Trade Support professional to work with our clients in Singapore. The successful candidate will be responsible for providing exceptional support in collateral...
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Executive Support Specialist
1 week ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout HAYS SPECIALIST RECRUITMENT PTE. LTD.HAYS SPECIALIST RECRUITMENT PTE. LTD. is an IT consulting/IT services firm located in Singapore, expanding and growing a team of people who have a strong passion to create and introduce new products to the world.
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Desktop Infrastructure Support Specialist
2 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob OverviewWe are seeking an experienced Desktop Infrastructure Support Specialist to join our team in Singapore. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our desktop infrastructure and providing expert support to our users.
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Senior Live Chat Support Specialist
6 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Senior Live Chat Support Specialist to join our team in Singapore.As a Senior Live Chat Support Specialist, you will be responsible for managing customer inquiries from our digital platforms and ensuring that all customer issues are resolved promptly and efficiently.This is an exciting opportunity to work with a...
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Corporate Support Specialist
6 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeCompany Overview">Hays Specialist Recruitment is a leading global recruitment agency, partnering with top companies to find the best talent. Our clients trust us to deliver exceptional candidates who meet their unique needs.
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Executive Support Specialist
1 week ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob Description:We are seeking an experienced Executive Support Specialist to provide administrative expertise and support the Managing Director of a funds management office in Singapore.Key Responsibilities:Coordinate comprehensive business and family travel arrangements (flights, accommodations, visas, transportation, dining, activities)Manage active...
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Player support agent
3 weeks ago
Singapore Localizationacademy Full timeFreelance Player Support Agent u2013 Japanese Speaker Trans Perfect Gaming Division is an award-winning multilingual video games services company dedicated to world-class translation, localization, player support, games testing, cybersecurity, tool development, art design, and community management services. Our successful community management and player...
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High-Performance Trading Support Specialist
24 hours ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob OverviewHAYS SPECIALIST RECRUITMENT PTE. LTD. is a leading specialist recruitment agency, and we are currently seeking an experienced Trade Floor Support Engineer to join our team.About the RoleWe are looking for a highly skilled professional with 5+ years of experience in supporting trading and post-trade systems. The ideal candidate will have excellent...
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Key Player in Admin Support
24 hours ago
Singapore VENICE FINANCIAL SERVICES PTE. LTD. Full timeWe are seeking a highly skilled Admin Support Key Player to join our team at Venice Financial Services PTE. LTD.In this role, you will be responsible for executing administrative tasks with high precision and efficiency. Your expertise in office procedures such as MS Excel and Microsoft Word will be invaluable in managing documents, data entry, record...
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Business Development Support Specialist
24 hours ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleThis Sales & Operations Assistant position is an exciting opportunity to support the Sales & Commercial teams in driving sales activities and maintaining good relationships with customer databases.Key Responsibilities:Sales reports and coordinationSales orders managementInvoicing process managementRequirements:At least 1–2 years of sales or...
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FX Trade Support Specialist
6 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleEstimated Salary: SGD 60,000 - SGD 80,000 per annum.We are seeking a skilled FX Trade Support Specialist to join our team in Singapore. As a key member of our middle office operations, you will be responsible for managing FX, money market, NDF, and OTC derivative transactions.Your primary focus will be on performing settlement matching,...
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Freelance player support representative
3 weeks ago
Singapore PTW Full timeRESPONSIBILITIES Provide customer support and technical issue resolution via email, phone, chat, social media, and other online platforms. Handle multiple concurrent chat and email interactions. Identify, correct, and advise on technical issues in the customer’s computer, mobile app, and/or video game console. Identify trends in customer problems and...
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Freelance player support representative
3 weeks ago
Singapore PTW Full timeRESPONSIBILITIES Provide customer support and technical issue resolution via email, phone, chat, social media, and other online platforms. Handle multiple concurrent chat and email interactions. Identify, correct, and advise on technical issues in the customer’s computer, mobile app, and/or video game console. Identify trends in customer problems and...
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Strategic Support Associate
2 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeYour new role is an exciting opportunity to join HAYS SPECIALIST RECRUITMENT PTE. LTD. as an Executive Assistant (1 year contract).Company OverviewThe company is a leading global investment banking, securities, and asset and wealth management firm based in the CBD area.Job DescriptionProvide administrative support in a team-oriented environmentShare...
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Key Player in Beauty and Wellness
6 days ago
Singapore EAGLE MANPOWER RECRUITMENT PTE. LTD. Full timeWe are seeking a highly skilled Beauty and Wellness Specialist to join our team at EAGLE MANPOWER RECRUITMENT PTE. LTD.About the RoleThis is an exciting opportunity for a talented individual to showcase their skills in customer service, beauty treatments, and sales. The successful candidate will have a strong background in aesthetics, with expertise in...
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Client support specialist
4 weeks ago
Singapore This Is An IT Support Group Full timeJob Purpose ICE Data Services is looking for a dynamic Client / Product Support Specialist to join our team. The function is an integral part of our front line support team focused on market data products. The ideal candidate will have a mix of strong technical skills and client facing experience. Responsibilities Provide exceptional overall client...