Desktop Support Team Lead
18 hours ago
Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. Responsibilities Responsible for the planning of the teams' deployment schedules. Provide technical guidance and mentor junior team members Provide IT technical onsite support for end-user service problems, including identification, diagnosis, rectification and escalation. Support desktops, notebooks, printers, scanners, and hardware components. Install, re-install, troubleshoot and reconfigure Microsoft Windows and Microsoft applications in Desktop PCs and Notebook PCs (e.g., Windows XP/7/10 OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express). Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change. Take on and resolve complex calls or tasks Prepare daily status reports to both internal and external stakeholders Provide excellent support and timely service. Requirements Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in IT-related courses Good attitude with the willingness to learn and work in a team Experience in leading EUC projects is an added advantage Strong problem-solving skills Excellent client-facing skills with professional presence and excellent communication skills Able to commit for 5.5 days work week Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
-
Desktop Support Team Lead
18 hours ago
Singapore CTC GLOBAL PTE. LTD. Full timeJob Summary We are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team members. Responsibilities...
-
Desktop Support Team Lead
7 days ago
Singapore CTC GLOBAL PTE. LTD. Full timeJob Summary We are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team members. Responsibilities...
-
Desktop Support
7 days ago
Singapore INFINITE COMPUTER SOLUTIONS PTE LTD Full time**Title : Desktop Support -Assistant Team Lead** **Duration : Permanent** **Location : Alexandra Hospital** **Working days : 5.5 Days(24*7 on Call Support) **Responsibilities** - Able to handle premium users (VVIP); - Able to manage Site Operation; - Oversee the day-to-day running operations of the Deskside Engineers and/or Site Operation ; - Oversee the...
-
Lead Desktop Support Engineer
7 days ago
Singapore HCL SINGAPORE Full time**Accountabilities**: - Supervise and manage an IT desktop support team in a high-volume Shared Services unit to achieve operational outcomes. - **Team leading experience mandatory**: - Manage the day-to-day work activities of the team, including timelines, expected customer experience, and prioritizing and allocating workflow. - Provide timely and...
-
Desktop Support Engineer
7 days ago
Singapore Huang He Consultancy Pte Ltd Full timeWork Experience - 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting. - Knowledge of ITIL processes and practices. - Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. - Excellent problem-solving and troubleshooting skills. - Strong communication...
-
Desktop Support
1 week ago
Singapore Hays Full timeYour new company A leading IT consultancy is looking for multiple headcounts of desktop engineers to join their ranks! Your new role 1. Handles enquiries for support in peripherals such as laptops, printers, mobile devices 2. Troubleshoot hardware and software issues 3. Manage tech refresh What you'll need to succeed 1. At least 6 months of desktop support...
-
Desktop Engineering Lead
1 week ago
Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full timeAs a Desktop Engineering Lead, your role involves overseeing the design, implementation, and management of desktop environments to ensure they are efficient, secure, and aligned with the organization's needs. ## Key Responsibilities 1. Strategy and Planning: - Develop and implement desktop engineering strategies that align with business objectives. - Plan...
-
Desktop Support Engineer
4 weeks ago
Singapore CTC Global Pte. Ltd. Full timeWe are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team members. Responsibilities Responsible for the...
-
Desktop Support Engineer
1 week ago
Singapore CTC Global Pte. Ltd. Full time $80,000 - $120,000 per yearJob SummaryWe are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues.You will be responsible for the deployment planning and the coaching and mentoring of the junior team members.ResponsibilitiesResponsible...
-
Desktop Support Engineer
1 week ago
Singapore HORIZON SOFTWARE PTE. LTD. Full time**Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. - Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management -...
