End User Technology
1 week ago
End User Technology & Infrastructure Coordination Join to apply for the End User Technology & Infrastructure Coordination role at Societe Generale Responsibilities Provide L1/L2 technical support for front, back office, and support functions. Lead or coordinate regional and local infrastructure projects (e.g., device refresh, OS migration, office moves). Oversee local contractors and vendors, ensuring compliance with SLAs, KPIs, and service quality standards. Monitor and report on end‐user satisfaction, proactively identifying areas for improvement and driving service excellence. Manage vendor relationships, procurement processes, and contract reviews in alignment with SG global standards. Oversee IT asset lifecycle: provisioning, tracking, decommissioning, and replacement. Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises. Collaborate with global and regional teams on incident and change management. Maintain and enhance documentation, knowledge base, and user training materials. Act as a bridge between technical teams and business users, ensuring alignment and communication. Contribute to continuous improvement of IT services and user experience. Qualifications Bachelor's degree in IT, Business Administration, or related field. 3–5 years of experience in IT support, infrastructure, or operational risk. Prior experience in a banking or financial services environment preferred. Familiarity with SG systems, tools, and governance processes is a strong advantage. Technical Skills Proficient in Microsoft technologies (Windows, Outlook, Teams, SharePoint). Working knowledge of Active Directory, SCCM, DNS/DHCP, and basic scripting. Experience with collaboration tools, video conferencing, and remote support. Behavioral Skills Client focus: I put long term relationship with our clients at the center of my actions, whatever my position. Team spirit: I favor the team's interest over my own results. Innovation: I adopt new technologies in the solutions and projects I work on. Responsibility: I make decisions in my scope of responsibilities. Performance: I strive for high performance. Commitment: I strive to develop my skills and knowledge. We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination. Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients. #J-18808-Ljbffr
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Global End User Services: Technology User
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End User Security Engineer
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OCBC Singapore OCBC Bank Full time $80,000 - $120,000 per yearWHO WE ARE:As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...
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IT Engineer
2 weeks ago
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End User Services Engineer
7 days ago
Singapore AMPLIFY HEALTH ASIA PTE. LIMITED Full time**_Who we are _** Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems. The vision for Amplify Health is to be a leading digital health technology and integrated solutions...
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IT Support
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Singapore MOTIONAL SINGAPORE PTE. LIMITED Full timeA leading technology firm in Singapore is seeking an IT Engineer to provide exceptional customer service and support for end-user workstations. The ideal candidate will possess over 2 years of experience with desktop systems (Windows, Mac, Linux) and a robust understanding of IT security practices. Responsibilities include enhancing the end-user experience...
