DBS Bank Limited | VP/AVP, Specialist, Digital Service Delivery, Consumer Banking Group | Singapore,
2 days ago
VP/AVP, Specialist, Digital Service Delivery, Consumer Banking Group
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Key Accountabilities
Lead and manage Consumer and Wealth digital banking projects and initiatives across our 6 consumer markets in Singapore, Hong Kong, Taiwan, India, Indonesia, and China.
Collaborate closely with various stakeholders across regional and country business, products, technology, and operational teams to ensure the successful delivery of the assigned initiatives, including support pre-production training and communication to touchpoint and postproduction issue investigations and timely closure.
Responsible for gathering detailed business requirement documents, create user stories, oversee the end-to-end UAT task from test strategy and plan signoff with stakeholders, test scope, backlog management.
Review the Functional Specifications / Narrative with Technology counterparts to ensure that these specifications are designed in accordance with business requirements.
Supervising a team of test engineers, lead the test strategy that covers UAT test plans, ensuring that test cases are executed end-to-end within the stipulated UAT schedule.
Responsibilities
Take lead of project teams, responsible for setting, prioritizing, and evaluating the work to ensure impeccable features and functionality of the products or initiatives are delivered.
Develop user stories and be familiar with JIRA, JBEHAVE, and related test automation tools.
Familiarity with testing cycles in both manual and automated testing and strong in documentation of project materials such as test strategy, traceability matrix among others in the dynamic project cycles.
Manage product backlog with a clear understanding of the priority's alignment with the cross-functional teams involved.
Gather detailed requirements from business leads, UI and CJ signoff, data requirements, copy text, notifications, error scenarios review among others.
Work closely with development teams to ensure requirements and priorities are aligned and provide SME knowledge where required. Ensure documentation of narratives and specifications.
Create release plan with scrum team, align testing strategy and test plan with scrum team and business stakeholders.
Manage sprint activities from sprint grooming, prioritisation, refinement, demo, and related ceremonies that support efficiency in delivery.
Oversee delivery execution from QA resourcing, quality, demo, status reporting, UAT budget.
Ensure the smooth operational roll-out of Consumer and Wealth Banking services across our digital platforms supporting live business verifications at deployments.
Support post-implementation tasks such as user training to touchpoints, production problem investigation, escalation, and resolution to ensure issues are promptly followed up and resolved.
Self-starter with strong business acumen, independent and able to rise to challenges and meet deadlines effectively.
Keep up to date on industry changes and best practices and new trends in banking products and project deliveries to upskill and share best practices.
Manage testing analysts assigned to you and guide them to achieve the desired outcome of the tasks assigned.
Requirements
Degree holder with minimum 10 years of relevant experience, preferably in Consumer Banking / Digital Banking.
Good IT/Digital background and understanding of various technologies and SDLC processes.
Experience in managing projects end-to-end and participation in different milestones within a project lifecycle such as business requirements development, test management and execution, implementation, etc.
Excellent interpersonal and communication skills with a positive working attitude and an avid team player.
Able to work under pressure while maintaining accuracy and commitment.
Effective collaboration with different stakeholders, e.g. product teams, operation teams, technology teams, partners/merchants.
Meticulous and systematic with an eye for detail.
Self-starter with good business acumen, independent and able to rise to challenges and manage stringent delivery timelines.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
#J-18808-Ljbffr
-
Singapore DBS Bank Limited Full timeAVP/ Senior Associate, Product Manager, Consumer Deposits, Consumer Banking Group DBS Bank Limited Singapore Apply now Posted 4 hours ago Permanent Competitive AVP/ Senior Associate, Product Manager, Consumer Deposits, Consumer Banking Group DBS Bank Limited Singapore Apply now Business Function As the leading bank in Asia, DBS Consumer Banking Group is in...
-
Singapore DBS Bank Limited Full timeVP/AVP, KYC Reviewer, Consumer Banking Group VP/AVP, KYC Reviewer, Consumer Banking Group VP/AVP, KYC Reviewer, Consumer Banking Group Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full...
-
Digital Banking Product Delivery Specialist
4 weeks ago
Singapore DBS Bank Limited Full timeUnlock your potential as a Digital Banking Product Delivery Specialist in our Consumer Banking Group. We offer a competitive salary and benefits package, with opportunities for growth and development.Job SummaryWe are seeking an experienced Digital Banking Product Delivery Specialist to join our team. As a key member of our Consumer Banking Group, you will...
-
Singapore DBS Bank Limited Full timeVP, Investment Counsellor, Private Banking, Consumer Banking Group Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments,...
-
Singapore DBS Bank Limited Full timeVP, Insurance Policy Servicing and Sales Support Specialist, Private Banking, Consumer Banking Group VP, Insurance Policy Servicing and Sales Support Specialist, Private Banking, Consumer Banking Group Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions....
-
DBS Bank Limited | VP
2 weeks ago
Singapore DBS Bank Limited Full timeVP / AVP, KYC & Account Opening Specialist, Private Banking, Consumer Banking Group Business Function DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the...
-
DBS Bank | VP
2 weeks ago
Singapore DBS Bank Full timeVP / AVP, Behavioural Scientist, Transformation Group VP / AVP, Behavioural Scientist, Transformation Group Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Bank" (Global Finance - 2016, 2018, & 2022) and Best Bank in the World (Euromoney - 2019 & 2021). Our approach is a combination of both...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Singapore DBS Bank Limited Full timeSVP/VP, Investment Counsellor, Private Banking, Consumer Banking Group Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits,...
-
Digital Security Expert
1 month ago
Singapore DBS Bank Limited Full timeJob DescriptionAs a Digital Security Expert in DBS Bank Limited's Consumer Banking Group, you will play a critical role in protecting our customers from fraud and scams. With the growth of digital channels and our customer base across all markets, this position is crucial in ensuring the security and integrity of our digital services.Company OverviewDBS Bank...
-
Singapore DBS Bank Limited Full timeBusiness Function As Asia's leading bank, DBS Consumer Banking Group is uniquely positioned to help our customers realize their dreams and ambitions. A market leader in consumer banking, DBS offers a full spectrum of products and services-including deposits, investments, insurance, mortgages, credit cards, and personal loans-to support our customers at...
-
Singapore DBS Bank Limited Full timeAVP, Credit Account Manager, Institutional Banking Group Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our...
-
Digital Banking Product Delivery Specialist
1 month ago
Singapore DBS Bank Limited Full timeJob OverviewDigital banking initiatives are transforming the way we live, work, and play. As a leading bank in Asia, DBS Consumer Banking Group is poised to help customers achieve their aspirations through innovative products and services.This role focuses on creating digital banking solutions that integrate seamlessly into our customers' lifestyles. If you...
-
Senior Associate, Digital Product Manager
4 weeks ago
Singapore DBS Bank Limited Full timeSenior Associate, Digital Product Manager (Security & Fraud), Consumer Banking Group Senior Associate, Digital Product Manager (Security & Fraud), Consumer Banking Group Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Singapore DBS Bank Limited Full timeVP, Specialist, Product Sales - Cash & Trade, Transaction Banking, Institutional Banking Group Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group's risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
