Assistant Coordinator

1 week ago

Singapore National University Polyclinics Full time

Assistant Coordinator / Coordinator, Operations Support Services (OSS) - General Services

Job ID: 8825

Job Function: Ancillary

Institution: National University Hospital

  • Overview and purpose of the position
    • This is a crucial role in managing and ensuring the smooth functions of the mortuary.
  • Accountabilities
    • Administrative Duties e.g. organising paperwork related to funeral services, permits etc.
    • Record Keeping and Documentation e.g. maintain accurate records for collection of deceased patient and body parts by Next-of-Kin (NOK).
    • Communication and Customer Services e.g. act as primary point of contact for NOK, collaborate with funeral support services to ensure arrangement are made in a dignified and compassionate manner.
    • Work with various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow up.
    • Facility Management e.g. organise the mortuary to ensure it is clean and respectful environment for the grieving NOK.
    • Perform any other duties as assigned by Supervisor.
    • Effective control, tracking and monitoring of performance to minimise/mitigate disruptions caused by system.
    • Coordinate day-to-day operations and ensure adherence to policies and regulatory requirements.

Job Specification/Requirements

  • Diploma in any discipline.
  • Minimum 5 years of relevant working experience.
  • Proficient with Microsoft Office applications e.g. MS Words & Excel
  • Good written and verbal communication skills will be an advantage.
  • Good team player, able to work independently in a fast past and dynamic environment.
  • Effective time management is essential, proactive in getting things done in a timely manner.
  • Service oriented and customer focused.
  • Dynamic and motivated with keen interest in continuous improvements and work excellence.
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