Brand Specialist, SG Retail

14 hours ago

Singapore Amazon Full time

Amazon Singapore Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Brand Specialist, you'll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on amazon.sg, while facilitating great business relationships with some of Amazon's highest visibility brands. Key job responsibilities Looking after a brand's product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. Leading presentations and planning sessions with vendors, acting as the main point of contact for them. Supporting category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns. Brand Specialist functions Online marketing: Improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generate traffic and sales, running promotions and campaigns. Vendor management: Helping grow the selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues. In‐stock management: Tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation. A day in the life Your day-to-day will vary, from talking to vendors to attending internal category meetings with vendor managers, in‐stock managers, finance, and more. It may also involve meeting vendors face‐to‐face or putting together an analysis to deep‐dive on how to grow your vendor. About the team We are a small close‐knit team who collaborate together to improve our vendors and brand growth. At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic qualifications 1+ years of

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