Regional Product Support Associate
1 week ago
Regional Product Support Associate - Engineering Team Join to apply for the Regional Product Support Associate - Engineering Team role at Shopee . About The Team Shopee Regional Product Support (Reg PS) Team plays a critical role in Shopee's product operations. Acting as the bridge between Product, Engineering, Operations, and Customer Service teams, the PS team ensures the stability of Shopee's services and delivers a seamless user experience across all markets—around the clock. Beyond issue handling, the team is also responsible for defining and refining standardised operational processes that uphold the quality and reliability of Shopee's products. With a strong focus on cross-team collaboration, issue resolution, and process optimisation, the PS team is a key force behind the scalable, resilient operation of Shopee's ecosystem. Since 2025, the team has placed greater emphasis on data refinement and analysis on top of standardised workflows. By introducing automation and exploring AI-driven applications, the PS team actively drives improvements in operational efficiency—both for local product teams and regional operations—enabling faster insights, better decision-making, and more proactive issue prevention. Responsibilities Respond to system queries, perform troubleshooting, and conduct root cause analysis to identify and resolve reported issues. Efficiently resolve or escalate problems, ensuring timely updates and clear communication with stakeholders. Assess reported issues and determine appropriate priority and urgency for resolution. Collaborate closely with key stakeholders including Product Managers, Software Developers, QA Engineers, and the Operations team. Learn the operations and inner workings of our products from the ground up. Evaluate recurring issues and generate system stability reports for internal teams. Identify opportunities to automate operational workflows and standardise manual processes. Support continuous improvement initiatives and cross-team projects. Requirements Bachelor's degree in a relevant field. A background in Computer Science, Engineering, or related disciplines is an advantage. Prior experience in a similar role is preferred, but we welcome applicants with strong troubleshooting and problem-solving capabilities. Strong analytical skills with the ability to understand system behavior and develop action plans independently. Excellent communication and stakeholder management skills. Ability to manage multiple tasks with minimal supervision and adapt to a fast-paced environment. Demonstrated self-learning ability with curiosity to understand new systems, technologies, or tools. Familiarity or strong interest in IT systems and/or e-commerce platform functionalities. A strong sense of ownership and accountability for outcomes. Willingness to work on weekends, public holidays, and campaign days when scheduled (off-in-lieu provided)Preferred Qualifications Experience working with multiple stakeholders across different functions or regions. Hands-on experience in data analysis, including using BI tools (e.g., Tableau, Power BI)Ability to write basic scripts or code (e.g., Python, Shell, SQL) for automation or data extraction. Previous exposure to product support, technical
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Product Associate Director
2 weeks ago
Singapore Publicis Groupe Singapore Full timeJoin to apply for the Regional Product Associate Director role at Publicis Groupe Singapore . Get AI-powered advice on this job and more exclusive features. Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real...
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Product Associate Director
1 week ago
Singapore Publicis Groupe Singapore Full timeJoin to apply for the Regional Product Associate Director role at Publicis Groupe Singapore . Get AI-powered advice on this job and more exclusive features. Company Description Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real...
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Regional Product Associate
1 week ago
Singapore AIRR LABS Full time**About the Role** At AIRR LABS, we move fast to build products that connect commerce across markets. As a Regional Product Associate, you’ll help ship and scale solutions across TikTok Shop, Lazada, and Shopee—covering both external marketplace integrations and internal tools. Your initial focus is to take ownership of Digital Commerce Management...
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Regional Product Associate Director
2 weeks ago
Singapore Publicisgroupe Full timeCompany description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global...
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Regional Product Associate Director
1 week ago
Singapore Publicisgroupe Full timeCompany description Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network,...
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Regional Product Associate Director
2 weeks ago
Singapore Publicis Groupe Full timeCompany description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global...
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Regional Product Associate Director
1 week ago
Singapore Publicis Groupe Full timeCompany description Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network,...
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Product Associate Director
1 week ago
Singapore UNAVAILABLE Full timeCompany Description Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network,...
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Therapy Support Associate
1 week ago
Singapore STROKE SUPPORT STATION Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
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Therapy Support Associate
1 week ago
Singapore Stroke Support Station Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
