Front of House Supervisors/Managers

4 days ago

Singapore TWL-GROUP PTE. LTD. Full time

Position:
F&B Front of House Supervisor / Manager
Type:
Full-Time
Salary Range:
2,700 - 4,100
About Us
We are a renowned Halal restaurant celebrated for our refined dining experience and innovative cuisine. Known for impeccable service and warm hospitality, we are seeking a dynamic
Front of House Supervisor/Manager
to lead our service team and ensure exceptional guest experiences.
Key Responsibilities
Guest Experience & Service Excellence
Oversee daily front-of-house (FOH) operations to ensure seamless service and hospitality.
Uphold and enhance the restaurant’s service standards to deliver a premium Halal dining experience.
Address guest feedback promptly and professionally.
Team Leadership & Training
Supervise, train, and motivate FOH staff to maintain high performance and morale.
Conduct regular service briefings, role assignments, and performance evaluations.
Foster a culture of professionalism, teamwork, and continuous improvement.
Operational Management
Manage reservations, table allocations, and dining flow for maximum efficiency.
Ensure compliance with Halal and food safety standards.
Work closely with the kitchen team to coordinate service and special requests.
Monitor inventory of service-related items (linen, cutlery, crockery, etc.).
Business & Administrative Support
Assist in budgeting, cost control, and achieving revenue targets.
Generate and review daily reports, including guest counts, sales, and staff performance.
Support marketing initiatives, events, and promotions to elevate guest engagement.
Requirements
Proven experience as a
Front of House Supervisor/Manager
or similar role in F&B, preferably in an upscale dining environment.
Strong leadership and people management skills with the ability to inspire a team.
Excellent communication and interpersonal abilities.
Solid understanding of restaurant operations, reservations systems, and service protocols.
Ability to remain composed under pressure and resolve issues proactively.
Flexible to work on weekends, public holidays, and evenings.
What We Offer
Competitive salary with performance-based incentives.
Opportunities for career growth within a respected F&B brand.
Staff meals and dining discounts.
A supportive, collaborative work environment that values professionalism and creativity.
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