Associate Support Engineer

2 weeks ago

Singapore NTC INTEGRATION (PTE) LTD Full time

JOB SUMMARY The candidate will be responsible for troubleshooting Desktop & IT-related issues and providing post-sales Maintenance support services to clients. RESPONSIBILITIES: Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals. Perform installations, migrations and troubleshooting on systems. Resolve issues that occur outside work hours whenever needed. Take ownership of technical issues and working with the team to resolve more advanced issues when necessary (1st level support). Participate in the service ticket system and task assignment and scheduling processes. Ability to adhere to SOPs to carry out duties and escalation of issue to Level 2/3 support. Provide in-house helpdesk support via phone/email/remote access support. Document troubleshooting and problem resolution steps. Participate in providing customer training when required. Keep customers informed on the support development and progress. Report to assigned Team Lead/Manager during support request. Provide reports to facilitate case monitoring/closing, daily/weekly timesheet on activities for operational visibility. Excellent Customer Service skills required. Other tasks and projects as assigned by Manager or Management. QUALIFICATION & EXPERIENCE ITE/Diploma in Information Technology from recognized institutes. Experience working in an IT support role for about 1-2 years. Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. Ability to demonstrate practical troubleshooting and problem analysis techniques. Ability to plan and prioritize workload without supervision. Ability to prioritize, manage and perform under pressure to meet SLA's. Excellent knowledge of Customer Service best practices. Willing to work flexibly and with enthusiasm. SKILLS AND ATTRIBUTES: Good interpersonal and communication skills, high adaptability, and a positive attitude are expected. A team player with the determination to drive to excel. Excellent customer service skills. Self-motivated with a strong drive to succeed. #J-18808-Ljbffr

  • Therapy Support Associate

    17 hours ago

    Singapore STROKE SUPPORT STATION Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical Duties Carry out prescribed therapeutic...

  • Architect Associate

    17 hours ago

    Singapore LANDMARK ARCHITECTS ASSOCIATE LLP Full time

    Seeking for a motivated Architectural Associate to support our projects across residential, commercial and institutional sectors. This role is suitable for candidates who enjoy hands-on project involvement and wish to gain exposure to the full architectural process in a small, collaborative team.Responsibilities: Prepare architectural drawings including...

  • Architect Associate

    1 week ago

    Singapore LANDMARK ARCHITECTS ASSOCIATE LLP Full time

    Overview Seeking for a motivated Architectural Associate to support our projects across residential, commercial and institutional sectors. This role is suitable for candidates who enjoy hands‐on project involvement and wish to gain exposure to the full architectural process in a small, collaborative team. Responsibilities Prepare architectural drawings...

  • Associate Linux Support Engineer

    6 days ago

    Singapore Canonical Full time

    Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used...

  • Architectural Associate: Hands-On Project Designer

    1 week ago

    Singapore LANDMARK ARCHITECTS ASSOCIATE LLP Full time

    An architecture firm in Singapore is seeking a motivated Architectural Associate to support projects across various sectors. Responsibilities include preparing architectural drawings, assisting with authority submissions, and ensuring compliance with local regulations. Ideal candidates should have a Diploma or Degree in Architecture and be proficient in...

  • Associate / Support Engineer

    1 week ago

    Singapore Netpoleon Solutions Full time

    Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc - a Global Company with trillion-yen revenue. Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in...

  • Desktop Support Engineer

    3 days ago

    Singapore Advance Global IT support Full time $28,800 - $54,000 per year

    Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

  • Associate Engineer, Product Support

    3 days ago

    Singapore KULICKE & SOFFA PTE. LTD. Full time

    As an Associate Engineer in Product Support Organization, within the Aftermarket Products & Services (APS) Business Unit, this role is responsible for the technical activities that support the repair and refurbishment of goods. This includes the completion of the quality of goods meeting schedule timelines. The Associate Engineer ensures smooth repair and...

  • Engineering Lead, Custody

    7 days ago

    Singapore Support Full time

    About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional‐grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever!". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum...

  • IT Engineer

    7 days ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time

    Company Allinton Engineer & Trading Pte Ltd Designation IT Engineer Date Listed 27 Oct 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Immediate Start, For At Least 3 Months Profession IT / Information Technology Industry Computer and IT Location Name 331 Jalan Besar, Singapore Address 331 Jln Besar, Singapore...