Shift Manager

1 week ago

Singapore WORKLE PTE. LTD. Full time

General Roles and Responsibilities Lead a team of service champions to prioritize safety by enforcing Shell policies and procedures, fostering a culture of safety awareness, and ensuring a safe working environment Oversee day-to-day operations at the petrol station to maintain efficiency and productivity Monitor and ensure that service champions' uniforms are clean, worn properly, and meet Shell Uniform standards to uphold a professional image Provide high-quality customer service in the c-store and forecourt, managing the team to build strong customer relationships and promptly address any issues or feedback Manage team members to uphold quality standards, oversee inventory procurement, and ensure the station environment is clean and well-maintained Implement and enforce work protocols and procedures through staff training, performance monitoring, and compliance audits Lead the team of service champions in engaging with customers, promoting products, and upselling to increase sales in both fuel and c-store revenue Flexibility to work various shifts to ensure operational coverage and success of the petrol station EA License No: 19C9611EA Personnel Reg No: R Kwan Sook Yee (Evvie)#J-18808-Ljbffr

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