Assistant VP

Join a prominent sell-side financial institution recognized for its innovative approach in global markets. They leverage cutting-edge technology to deliver exceptional trading solutions across multiple sectors, making a significant impact in the financial landscape. We are currently seeking a talented and experienced Electronic Trading Application Support professional to join their dynamic Singapore team. Please note: Experience with FlexTrade, Bloomberg TSOX/Tradebook, Broadridge (Ullink/Itiviti), Fidessa (ION), Trading Technologies (TT), Liquidnet, Charles River Development (FIS), Portware (FactSet), Symphony, MarketAxess, Tradeweb or similar trading platforms is highly preferred for this role. Job Purpose: In this role, you will be responsible for providing expert-level support for a sophisticated electronic trading environment. The ideal candidate will have deep functional and technical expertise in front-office trading systems, possess excellent problem-solving skills, and be able to thrive in a dynamic, fast-paced environment. Key Requirements: • MUST have a minimum of 3 years of experience in Front Office (FO) electronic trading application support. • MUST currently hold an AVP or equivalent title and level of experience. • Highly preferred: Hands-on experience with one or more of the following third-party vendor systems: o FlexTrade o Bloomberg TSOX & Tradebook o Broadridge (Ullink/Itiviti) o Fidessa (ION) o Trading Technologies (TT) o Liquidnet o Charles River Development (FIS) o Portware (FactSet) o Symphony o MarketAxess (for fixed income) o Tradeweb (for rates & credit) • Business fluency in Mandarin is highly preferred to collaborate effectively with regional users and head office teams. • Please note: This role does not offer Singapore Employment Pass sponsorship. Key Responsibilities: • Platform & Venue Configuration : Manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance. • Application Support : Provide expert-level L1/L2 support for the eMarkets platform, responding quickly to issues and service requests in line with governance standards. • Business Engagement: Act as a primary liaison between IT and Front Office teams, translating business needs into technical actions and solutions. • Operational Resilience: Ensure system robustness and contribute to business continuity and disaster recovery planning. • Project Participation : Participate in IT and business projects involving application support, implementation, and functional/user acceptance testing (FAT/UAT). • Knowledge Management: Create, maintain, and update support documentation and contribute to a centralized knowledge base. • On-Call Support: Participate in an on-call rotation to support critical production issues outside of standard business hours. Experience & Educational Requirements : • University degree in Computer Science or a relevant IT field. • Minimum of 5 years of prior industry experience within the banking/financial services sector, with at least 3 years dedicated to Front Office trading support. • Proven experience working with international cross-functional teams. • Strong track record in managing key incidents and conducting root cause analysis. • Excellent command of both written and spoken English. Knowledge, Technical Skills & Expertise: • Strong understanding of the technology life cycle (SDLC), technology operations, and business continuity. • In-depth business knowledge of Front Office eTrading and Operations. • Proficiency in SQL, UNIX/Linux, and scripting languages (e.g., Python, Shell). • Strong problem-solving and communication skills, with the ability to work effectively under pressure in a trading environment. Personal Attributes: • Resilient with a high level of integrity. • Team player who is approachable and able to share knowledge effectively. • Ability to function effectively in a matrix structure, managing multiple initiatives and priorities. • Proactive, detail-oriented, and able to question conventional approaches to deliver innovative solutions.