Senior IT App Support Lead | ITIL/L3, Java

A leading technology firm in Singapore seeks a Senior L3 Application Support Specialist with significant experience in the banking sector. The specialist will manage incidents and work closely with vendors and development teams to ensure smooth operations. Candidates should have a Bachelor's degree in a relevant field, at least 8 years of application support...

Responsibilities Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams...

Responsibilities: Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development...

Responsibilities Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams...

We are growing and urgently seeking **L3 Support Engineers**specialising in **Java**! **Requirements**: - 10+ years of experience - Strong sense of ownership and support, as this role requires a strong bearing on running support projects - Must be able to tackle **L3 support**projects - Strong competency in Java, microservices, etc. - Experience/knowledge...

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Responsibilities include: Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable),...

ResponsibilitiesActs as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periodsManages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams...

Responsibilities Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and...

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and critical business...

Responsibilities Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and...