IT Infra Lead

4 days ago

Singapore ScienTec Consulting Pte Ltd Full time

We are seeking an
IT Infra Lead to lead the planning, execution, and delivery of EUC-related initiatives within public agencies.
In this role, you will manage both projects and day-to-day operations to ensure that workplace technology—covering desktops, laptops, mobile devices, and collaboration tools—runs efficiently, securely, and in alignment with organisational goals.
Working Hours: Mon-Fri
Working Location: Central
Salary Package: Up to $8800 (basic) + AWS
Job Type: Contract
You will:
Lead
EUC projects
from initiation to closure, including requirement gathering, budgeting, scheduling, vendor management, and stakeholder engagement.
Oversee
daily EUC operations , ensuring high service availability, timely incident resolution, and compliance with security and operational standards.
Coordinate with cross-functional teams (Infrastructure, Network, Security, Applications) to implement upgrades, patches, and new workplace solutions.
Manage
device lifecycle
from procurement to decommissioning, including asset tracking and refresh planning.
Develop and monitor
operational KPIs
for service performance and user satisfaction.
Drive adoption of productivity and collaboration platforms (Microsoft 365, Teams, SharePoint, etc.).
Ensure compliance with ITIL processes for incident, problem, and change management.
Prepare and present regular reports on EUC service performance, risks, and improvement plans to management.
(What we are looking for)
Degree/Diploma in Computer Science, IT, or related field.
At least 5 years of experience in
IT project management and/or EUC operations management .
Strong background in
workplace technology
(Windows/macOS, mobile devices, endpoint management platforms).
Experience managing
vendors and outsourced service providers .
Familiarity with ITIL framework and service management best practices.
Excellent organisational skills with the ability to manage multiple priorities.
Strong leadership, communication, and stakeholder management abilities.
Relevant certifications (e.g.,
PMP, ITIL, Microsoft 365, Intune/JAMF ) will be an advantage.
We value professionals who are
Agile, Bold, and Collaborative , and who can balance operational excellence with strategic project delivery to empower the modern workplace.
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy ).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elane Yap Theng Yu- R
ScienTec Consulting Pte Ltd - 11C5781
#J-18808-Ljbffr

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