Global Support Head

5 days ago


Singapore Crédit Agricole CIB Full time

Overview
Join to apply for the
Global Support Head
role at
Crédit Agricole CIB .
Position: As GLS Head, the Global Support Head (GLS) is a transversal section which provides support for around 80 applications spread across the APAC & EMEA region. The solutions are built and supported in Paris and in Singapore. This role ensures the smooth, reliable, and secure operation of Corporate & Transaction banking applications, managing incidents, problems, and knowledge, while collaborating with various teams to maintain high performance and resolve issues efficiently.
Core Functions
Run Control Tower: The Run Control Tower is the gatekeeper for production stability & quality as well as support practices across CBI subdomains.
CBI Support: Core Banking, Structured Finance and TRADE FINANCE.
TBS Support: Channel Optim.net, India


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