Executive Housekeeper

2 weeks ago

Singapore The Fullerton Hotels and Resorts Full time

Fullerton Hotels and Resorts – Raffles Place Responsibilities To ensure that all employees thoroughly understand the house, departmental rules and regulations and that they adhere to such. To evaluate staff performance and provide recommendations for transfers & promotions when necessary. To co‐ordinate and communicate effectively with other departments as well as within the department. To keep all employees informed on significant aspects of the hotel, communicating with all levels of staff. To make routine rounds of the hotel at any time of the day performing random checks in all areas to ensure the expected hotel standard is set and continued. To develop standard procedures for routine tasks to enable employees to develop consistent work habits. To review, approve and analyse the housekeeping budget and justify for funds requested. To establish inventory records and control of cleaning supplies, chemicals, and guest supplies, Rooms and F & B Linen. To carry out quarterly inventory of the Rooms and F&B Linens together with the Finance Department. To control labour cost, housekeeping expenses and minimize waste in the department. To be innovative and establish creative ways of carrying out housekeeping jobs in the most simply, efficient and effective manner. To establish Lost & Found procedures and ensure proper documentation and safe keeping of such items. To work closely with Engineering Department for repair, maintenance and project works. To ensure all housekeeping equipment are in good working order and they are regularly serviced to reduce down time and inconvenience to the staff. To ensure that the condition of guestrooms and all areas of the hotel are in good order to maintain highest room appearance and standards. To establish efficient procedures and friendly service in the Linen/Uniform Room and Laundry. To ensure that laundry services are of high quality for hotel guests, and staff uniforms. To create a warm and positive working environment in housekeeping so as to ensure high morale. To ensure that all hotel staff complies with the hotel grooming standards and that personal grooming is of the highest standard. #J-18808-Ljbffr

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