Night Manager
2 weeks ago
Overview As a Night Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards. Responsibilities Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs. Provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standards, security, employee activity, and physical defects with main focus on front office operation. Coordinate with all operations departments concerned in order to maintain front office function properly, including defects, room, and room cleanliness. Ensure that departmental standards, policies, and procedures are maintained. Lead a team to respond to guest complaints and special requests and ensure corrective action is taken to achieve complete guest satisfaction. Update incident reports for any critical incidents such as staff/guest injury and damage to hotel properties. Attend to guests' inquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the hotel. Check and ensure that the Front Office and public areas are clean, in order, and all operating equipment is in good working order. Promote the neat appearance of all Front Office team members. Participate in the company's sustainability efforts and being an inclusive employer. Job Requirements Degree or Diploma in Hospitality Management or other relevant qualification is preferred. Minimum 4 years' related experience in a full-service hotel or mid-range hotel. Commitment to work rotating shifts and any day, including weekends and public holidays. Great communication skills, ability to interact with guests, employees and third parties. High attention to detail. Ability to multi-task and work efficiently in a fast-paced environment. Seniority level Mid-Senior level Employment type Full-time Job function Management Manufacturing Industries Hospitality #J-18808-Ljbffr
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Night Manager
2 weeks ago
Singapore Mandarin Oriental Full timeJoin to apply for the Night Manager role at Mandarin Oriental Join to apply for the Night Manager role at Mandarin Oriental NIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. NIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft?...
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Night Manager
7 days ago
Singapore Mandarin Oriental Hotel Group Full timeNIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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Night Manager
7 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Job Overview** The Night Manager oversees the night operations of the front office, soliciting for feedback, addressing service and product issues. He/she ensures the smooth delivery of exceptional services to guests. **Key Responsibilities**: - Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions,...
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Night Duty Manager
7 days ago
Singapore VOCO ORCHARD SINGAPORE Full timevoco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts...
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Night Duty Manager
1 week ago
Singapore VOCO ORCHARD SINGAPORE Full timevoco Orchard Singapore provide guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with...
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Guest Services Manager
7 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeNIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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Night Duty Manager
7 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25033822 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** The Night Duty Manager works under the supervision of the Front of...
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Assistant Facilities Manager
1 week ago
Singapore CPG Facilities Management Pte Ltd Full timeResponsibilities You will supervise and lead the night shift Operations team in managing the overall operation, maintenance of client's premises, execution of technical inspections and general upkeep of the property and facilities during overnight hours. Manage the building's facilities during the night shift, including but not limited to monitoring critical...
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Assistant Facilities Manager
5 days ago
Singapore CPG Facilities Management Full timeYou will supervise and lead the night shift Operations team in managing the overall operation, maintenance of client's premises, execution of technical inspections and general upkeep of the property and facilities during overnight hours. Manage the building's facilities during the night shift, including but not limited to monitoring critical systems (power...
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Guest Services Manager
7 days ago
Singapore Mandarin Oriental, Singapore Full timeNIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
