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Operation Executive

1 week ago

Singapore JNC Line (S) Pte Ltd Full time

Responsibilities
Shipping documentation (import/export/LC/documentation/Bill of Lading/FTA Agreement)
Provide customer support for shipments and advise on various country customary rules and regulations; provide after-sales support and follow up with clients until the whole transaction is completed.
Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
Ensure smooth and efficient shipment movement.
Book the consignment (freight/transporters/forwarders) in accordance with costs and price strategy of the company.
Handle customer inquiries or complaints.
Recommend shipping solutions to minimize cost and optimize profit.
Send all necessary information and documentation to clients/agents/sea companies/forwarders accurately and in a timely manner.
Liaise and maintain good relations with agents and shipping companies.
Conduct market and cost analysis on shipping line rates.
Overseas agency maintenance and development.
Develop and grow new accounts by identifying prospects and performing thorough research and analysis on sales options.
Maintain good relationships with existing customers.
Participate, develop, and implement strategic initiatives by working closely with management.
Requirements:
Minimum 1 year of working experience in the related field.
Preferably Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain or equivalent.
Minimum GCE O Level.
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