Admin Assistant, Ops

1 week ago

Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

Responsibilities Represent the Company in a professional manner as a front line employee Identifying and responding to customers' needs by providing technical advice Work as a team with internal and external stakeholders like customers, contactors, workshop & etc Prepare quotation and raise Work Orders accordingly Raise job orders to workshops & contractors Liaise with controllers & contractors on service/repair quality and price of work Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers Update the service/repair schedule and vehicle collection with customers. To perform basic investigation into customers' complains and rectify the problems by coming up with recommendation within guidelines Escalate more pressing issues to Supervisors Performs ad hoc duties as assigned by Supervisors Requirements GCE "N" / "O" Level / NITEC / Diploma 1 year of work customer service/ admin experience in automotive industry/workshop preferred Able to speak English and Chinese to liaise with Chinese speaking stakeholders Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff Proficient in MS Office - Microsoft Word & Excel Yee Jie Ling Jaslin (R ) Business Edge Personnel Services Pte Ltd (96C4864)

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