Network Operations Centre

2 weeks ago


Singapore PERSOL Full time

Location: Tai Seng Exchange Headquarters WORK TIMINGS Shift pattern: Day shifts Only - 7.00am to 5.00pm or 11.00pm to 8.00pm The NOC Engineer is responsible for monitoring, maintaining, and supporting network infrastructure and systems to ensure maximum uptime and performance. This role involves real-time network surveillance, troubleshooting incidents, and escalating issues as needed to ensure seamless IT operations. Key Responsibilities Monitor network performance and availability through NOC tools and dashboards. Respond to alerts, investigate incidents, and take corrective actions. Perform first-level troubleshooting of network devices, servers, and connectivity issues. Escalate critical issues to Level 2/3 support or vendors following defined procedures. Maintain incident logs and prepare performance or outage reports. Assist in implementing network upgrades, patches, and configurations. Ensure 24x7 coverage through shift rotation. Adhere to SLA and incident response timelines. Required Skills & Qualifications Diploma in Computer Science, IT, or related field. No prior experience is okay. Knowledge of TCP/IP, routing, switching, firewalls, and VPNs. Experience with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Zabbix). Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy). Strong analytical, communication, and problem-solving skills. Ability to work in shifts (including nights and weekends). Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. #J-18808-Ljbffr



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