Assoc/ Senior Associate, Procurement AI/Gen AI Enablement Specialist, Group Procurement

This Procurement AI/Gen AI Enablement role is crucial in strengthening our procurement transformation efforts. Drive and oversee implementation and integration of AI/Gen AI solutions within procurement. Focuses on leveraging AI/Gen AI capabilities to optimize procurement processes, enhance efficiency, reduce costs, and improve decision-making. Perform risk and model monitoring on all AI/Gen AI solutions post-rollout to ensure continued performance and mitigate potential issues. Ensures alignment with overall procurement strategy and collaborates with stakeholders across the organization to maximize the value derived from AI/Gen AI technologies. Job Responsibilities: Work with procurement leaders to identify, implement and driving adoption and effective utilization of AI/Gen AI use cases within the procurement function. The specialist will bridge the gap between procurement needs and technical solutions, ensuring successful implementation and continuous improvement of AI/GenAI-powered initiatives. Stakeholder Collaboration & Strategy: Work closely with respective procurement teams such as sourcing, contract management and procurement operations to embed AI/GenAI solutions into procurement workflows. Act as a subject matter expert, guiding stakeholders on the potential and limitations of AI/Gen AI in procurement processes. Translate complex technical concepts into understandable business language for non-technical stakeholders and vice-versa. Provide insights and recommendations based on AI-driven procurement analytics. Support change management initiatives to drive adoption of AI-driven procurement processes. Assist to develop and maintain a strategic roadmap for AI/Gen AI integration within Procurement, outlining key initiatives, timelines, and expected outcomes. Business-Tech Bridge & Project Management: Act as a liaison between the Business unit and the Technology team to define and articulate business needs and translate them into clear requirements, user stories and acceptance criteria for AI/GenAI solutions. Collaborate with Technology teams on the design, development, integration and deployment of AI/Gen AI models into existing procurement processes and systems. Coordinate and facilitate communication between stakeholders, including business unit representatives, Technology team and Data Chapter team. Identify and mitigate potential risks and roadblocks during project execution, escalating issues as necessary. Oversee project timelines to ensure smooth and efficient project delivery. Prompt Engineering and Optimization: Design, develop, and refine effective prompts for Gen AI models to achieve desired outcomes in procurement contexts (e.g., drafting RFPs, summarizing contracts, generating supplier insights) Experiment with various prompt engineering techniques to optimize model performance, accuracy, and relevance. Develop best practices and guidelines for prompt creation within the procurement team. Continuously monitor and analyze prompt effectiveness, making iterative improvements based on feedback and performance data. Documenting prompt revisions and their impact on Gen AI output quality, providing valuable insights for future iterations. Data and Model Management: Work with Technology and Data Chapter teams to identify, prepare, and curate data sets suitable for training and validating AI/GenAI models. Ensure the integrity and accuracy of data used in AI/GenAI models. Work with Data Chapter team to monitor and evaluate the performance of AI/GenAI model, track key metrics, and identify opportunities for continuous improvement. Understand and communicate the underlying data structures and dependencies of AI/Gen AI solutions to procurement users. Participate in the evaluation and selection of appropriate AI/Gen AI models and platforms. RDU Gen AI Model Governance and Deck Preparation: Develop a strong understanding and ensuring compliance with internal standards like the PURE (Purposeful, Unsurprising, Respectful, Explainable) Framework and AI/ML/GenAI Governance Framework. Collaborate with UORM and Data Chapter team to prepare the presentation deck for RDU review and approval. Training: Assist in drafting a comprehensive training guide that effectively communicates the objective, impact and benefits of AI/GenAI solutions to key stakeholders in business unit. Conduct training sessions for the roll out of the new Gen AI applications and tools. Assist in training and upskilling the procurement team on AI/GenAI applications and tools. Continuous Improvement & Risk/Model Monitoring: Perform risk and model monitoring on all AI/Gen AI solutions post-rollout to ensure continued performance and mitigate potential issues. Proactively identify potential biases, drift, or performance degradation in deployed AI/GenAI models and collaborate with technical teams for remediation. Stay abreast of emerging AI/Gen AI technologies, trends, and best practices, continuously identifying opportunities for further innovation and optimization within Procurement. Champion a culture of continuous learning and improvement in AI/Gen AI adoption. Qualifications & Requirements Bachelor's degree in computer/data science, linguistics, technical writing, or a related field. Min 5 years of proven experience in procurement, prompt engineering or a related role with exposure to AI/Gen AI technologies. Good understanding of procurement processes and supplier management. Demonstrated ability to translate business challenges into AI-enabled solutions. Experience managing and coordinating projects, from initial ideation to successful implementation and deployment. Strong stakeholder management and communication skills, with the ability to influence and collaborate effectively across all levels. Strong analytical skills to interpret data, identify trends and derive meaningful insights for decision making. Excellent written and verbal communication skills to effectively conveying complex technical concepts to both technical and non-technical stakeholders. Strong interpersonal skills to build and maintain effective relationships with Tech teams and business unit colleagues. Ability to facilitate collaborative discussions and problem-solving sessions, driving consensus and effective outcomes. Ability to multitask and manage priorities effectively. Proficiency in MS Office Suite such as Outlook, Word, Excel, PowerPoint and SharePoint Experienced with different AI/Gen AI models and various prompt techniques, including practical use of Postman application and Python scripting. -en