Tbwa Chiat/Day Inc | Fraud Operations Lead Singapore
5 days ago
Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.
As a
Fraud Operations Lead , you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.
Job Description
As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.
The Role Responsibility:
Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite.
Stay informed about industry trends, emerging fraud threats, and regulatory changes.
Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.
2. Leadership and Team Management:
Lead and manage the fraud operations team, including hiring, training, and performance evaluations.
Foster a culture of risk awareness and continuous improvement within the team.
3. Fraud Detection and Prevention:
Oversee the implementation of fraud detection systems and technologies including rule management.
Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.
4. Policy Development:
Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.
Periodically review and update policies based on new threats and changes in the regulatory landscape.
Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.
Work with law enforcement and external agencies to address and investigate fraud incidents.
5. Reporting and Analytics:
Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.
Utilise data analytics to improve decision-making and enhance operational efficiency.
Work with the Product team to develop programs to improve customer awareness on fraud and scams.
Role Specific Technical Competencies:
Skill
Target proficiency level
Data analysis tools and fraud detection tools
Advanced
Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)
Advanced
Decision-making
Advanced
Our Ideal Candidate:
10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.
Strong understanding of fraud detection technologies and methodologies.
Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud.
Excellent analytical, organizational, and leadership skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
Appetite for continuously improving and streamlining processes and the way we work.
Self-motivated, delivery-focused, and able to work well under tight timelines and pressure.
Able to thrive in a VUCA (volatile, uncertain, complex, and ambiguous) environment typical of fast growth startups.
If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website.
Come as you are
Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.
Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements, and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Apply for this job
#J-18808-Ljbffr
-
Singapore Tbwa ChiatDay Inc Full timeEntrepreneur in Residence (Fraud Detection)What is Menyala Menyala is a venture builder founded by Temasek, a global investment firm headquartered in Singapore. We empower builders to drive technological shifts. What is the role As the EIR, you will spearhead the exploration, definition, and early execution of a new real-time fraud detection venture. With...
-
Tbwa Chiat/Day Inc | Intern
4 days ago
Singapore Tbwa ChiatDay Inc Full timeGenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science...
-
Tbwa Chiat/Day Inc | Intern
4 days ago
Singapore Tbwa ChiatDay Inc Full timeGenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science...
-
Tbwa Chiat/Day Inc | Intern
4 days ago
Singapore Tbwa ChiatDay Inc Full timeGenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science...
-
Tbwa Chiat/Day Inc | Staff/Senior Engineer
5 days ago
Singapore Tbwa ChiatDay Inc Full timeOKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over...
-
Tbwa Chiat/Day Inc | Staff/Senior Engineer
5 days ago
Singapore Tbwa ChiatDay Inc Full timeOKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over...
-
Singapore Tbwa ChiatDay Inc Full timeThe Regional Director of Sales for Southeast Asia (SEA) will be responsible for driving revenue growth, leading the sales strategy, and managing a high-performing sales team within the region. This role is pivotal in expanding our presence and partnerships across SEA countries, including Singapore, Malaysia, Thailand, Indonesia, South Korea, Vietnam, and...
-
Singapore Tbwa ChiatDay Inc Full timeWe are seeking an experienced Technical Support Manager to lead our technical support team. The ideal candidate will be responsible for ensuring exceptional customer service, overseeing technical support operations in our APAC region, and driving continuous improvement initiatives. This role requires a strong technical background, excellent leadership...
-
Singapore Tbwa ChiatDay Inc Full timeUS$1B+ AUM Global interactive entertainment industry focused venture capital fund Job Title: Fund Operations Director About Us: Established in 2017, Makers Fund is a global interactive entertainment industry focused venture capital fund with US$1.2 Billion in assets under management. Makers backs leading entrepreneurs, investing in seed to late-stage...
-
Singapore Tbwa ChiatDay Inc Full timeAt OKX, we believe that the future will be reshaped by crypto, ultimately contributing to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). We are a trusted brand by hundreds of large institutions seeking access to crypto...
-
Tbwa Chiat/Day Inc | Lead, Product
3 days ago
Singapore Tbwa ChiatDay Inc Full timeMoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia. What We Offer You will be entitled to a competitive salary and attractive...
-
Singapore Tbwa ChiatDay Inc Full timeOceanX is a mission to support scientists to explore the ocean and to bring it back to the world through captivating media. Uniting leading media, science, and philanthropy partners, OceanX utilizes next-gen technology, fearless science, compelling storytelling, and immersive experiences to educate, inspire, and connect the world with the ocean and build a...
-
Tbwa Chiat/Day Inc | Talent Management Lead
5 days ago
Singapore Tbwa ChiatDay Inc Full timeAspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+across equity and debt from world-class investors....
-
Singapore Tbwa ChiatDay Inc Full timeAspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+across equity and debt from world-class investors....
-
Tbwa Chiat/Day Inc | Senior Data Scientist
5 days ago
Singapore Tbwa ChiatDay Inc Full timeDKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business. DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than...
-
Tbwa Chiat/Day Inc | Contracts Manager
5 days ago
Singapore Tbwa ChiatDay Inc Full timeWant to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company?AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our...
-
Singapore Tbwa ChiatDay Inc Full timeOKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over...
-
Singapore Tbwa ChiatDay Inc Full timeWe are looking to hire for one of our ecosystem projects. Our client, a leading digital assets ecosystem globally, is in search of a Head of Growth Operations. In this role, you will: Lead and manage the company's regional growth operations team, develop and execute comprehensive growth strategies to achieve business objectives and user growth. Develop...
-
Tbwa Chiat/Day Inc | HR
5 days ago
Singapore Tbwa ChiatDay Inc Full timeKepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media channels....
-
Tbwa Chiat/Day Inc | Internship
4 days ago
Singapore Tbwa ChiatDay Inc Full timeVirtu is an industry-leading financial technology firm that operates both proprietary trading and client-facing businesses in the global financial marketplace. Our cutting-edge, proprietary technology is core to everything we do. We trade in over 35 countries, across 235 financial exchanges and over 25% of retail order flow in the US is serviced by Virtu....