DC Shift Technician

2 days ago


Singapore JLL Full time

Join to apply for the
DC Shift Technician
role at
JLL .
Responsibilities
Lead a team of contractors or vendors and support in the daily data centre operations
Perform data centre operations in terms of monitoring and management for infrastructure systems, DC environment and facilities
Monitor critical facilities and infrastructure system alerts and perform necessary escalation
Perform incident management and escalation pertaining to any facilities and system downtime
Manage and administer the service desk operations
Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
Assist in the planning and execution of disaster recovery activities
Administer and ensure building records, licenses, permits and etc are properly documented
Ensure procedures, processes and service levels are being followed for any service delivery and operations
Periodic review of the data centre operations and report any gaps and issues
Prepare and update Data Centre and Service Desk monthly report
Education & Experience
Possess a Diploma in Computer Science or equivalent
Possess Data Centre Certifications such as Certified Data Centre Professional
Possess at least 3 years' experience in Data Centre Operations, Facilities Monitoring & Management
Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterruptible Power Supply (UPS) and etc
Familiar with Service Desk operations and incident management process
Basic understanding on the operation of MEP systems
Resourceful, analytical and problem solving skill
Good communications and interpersonal skills
Seniority level
Associate
Employment type
Full-time
Job function
General Business and Engineering
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