Project Coordinator

5 days ago

Singapore beBeeSystem Full time

System Implementation Lead

As a key member of the team, you will be responsible for leading the end-to-end implementation and continuous improvement of our Student Enrolment System across HQ and centres. Your role will involve turning business needs into clear requirements, coordinating delivery with engineering teams, and driving user adoption and data quality.

You will lead the gathering and documentation of requirements, define workflows, and translate them into functional specifications. Additionally, you will coordinate with off-shore developers for requirements handoff, stand-ups, sprint planning, QA, and release readiness. You will also plan and run UAT, manage defects, and sign off releases.

  • Gather and document requirements (BRD/FRD, user stories, process maps).
  • Define 'as-is/to-be' workflows and translate them into functional specs.
  • Coordinate with off-shore developers for requirements handoff, stand-ups, sprint planning, QA, and release readiness.
  • Plan and run UAT, manage defects, and sign off releases.
  • Support data migration (templates, cleansing, validation).
  • Prepare SOPs, conduct training, and provide go-live hypercare.
  • Track KPIs and produce basic operational dashboards/reports.
  • Manage stakeholders, timelines, and risks across multiple centres.
  • 3-7 years' experience as a Business Analyst/Implementation Lead.
  • Proven experience working with off-shore/remote development teams across time zones; Agile/Scrum exposure.
  • Strong process mapping & documentation skills; comfortable with Jira/Confluence (or similar).
  • Hands-on UAT and data skills (advanced Excel; basic SQL a plus).
  • Excellent communication, facilitation, and stakeholder management; flexibility for early/late calls when needed.
  • Experience with student enrolment/admissions or education systems.
  • Knowledge of APIs/integrations, ETL, and PDPA.

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