Guest Service Officer

2 weeks ago


Singapore Mandai Wildlife Group Full time

Description Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‐renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature‐based experiences, green public spaces and an eco‐friendly resort. Job Duties and Responsibilities Assist in the day‐to‐day operations of the park, including queue and crowd management, and ensuring park cleanliness. Provide administrative support to the department. Ensure delivery of excellent guest experience. Manage guest interactions, which include greeting, answering queries and assisting in other guest‐related situations. Resolve feedback, issues and concerns raised by guests. Assist in wildlife management efforts. Other relevant duties as assigned. Requirements Minimum GCE 'N/O' Level and above. Pleasant, confident, energetic and outgoing personality. Independent and responsible team player. Candidates with customer service experience will have an advantage. Able to work on weekends and public holidays. Seniority Level Entry level Employment Type Part‐time Job Function Management and Manufacturing Industries Travel Arrangements Referrals increase your chances of interviewing at Mandai Wildlife Group by 2x Related Positions Guest Service Officer - Rainforest Wild Africa Guest Service Officer (Part‐Time) - Night Safari Service Associate - Guest Service Officer (Serviced Apartment)Service Associate - Guest Service Officer Guest Service Agent - Public Areas Department (Cleaner)Guest Service Agent - Public Areas Department (Cleaner Part‐Time)Guest Service Agent - Ticketing, Box Office Guest Service Agent, Airport Meet & Greet Casual Labour - Guest Service Agent (MICE Service Centre)Casual Labour - Guest Service Agent - Ticketing Guest Service Officer (Serviced Residences Cluster)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Industry Other Category Human Resources Sub Category General HR


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