Sales manager

Sales Manager — Honest Crafters (Leather Restoration)Location: Singapore Type: Full-time Reports to: Director Apply: WhatsApp Jimmy at (fastest) CV + brief cover note Are you a strategic sales leader who can build a high-performing team, close B2B and B2C deals, and scale revenue for a premium service brand? Honest Crafters — Singapore's specialist in luxury leather restoration — is seeking an experienced Sales Manager to drive commercial growth, develop talent, and build long‐term partnerships with hotels, car workshops, luxury retailers and corporate clients. Role overview You will design and execute the sales strategy, recruit and coach a results‐driven team, own major client relationships and be accountable for achieving monthly, quarterly and annual revenue targets. This role blends hands‐on selling with people leadership and operations alignment. Key responsibilities Build and execute a strategic sales plan to expand Honest Crafters' customer base across B2C and B2B (hotels, automotive, retail partnerships). Own the sales pipeline and forecasting — set targets, monitor performance, and deliver predictable revenue. Recruit, train, motivate and manage the sales team; set clear objectives, KPIs and conduct performance reviews. Coach sales reps on consultative selling, product knowledge (leather restoration services), pricing and negotiation. Identify skills gaps and implement targeted training and development plans. Lead major client meetings and negotiate commercial agreements; develop proposals and close high‐value contracts. Collaborate with Marketing, Operations and Finance to design promotions, pricing, and ensure smooth job handovers and margin integrity. Oversee month‐end and year‐end sales close processes and reporting. Develop and maintain excellent customer relationships; ensure high standards of service and post‐sale follow‐up. Act as a brand ambassador to promote Honest Crafters at industry events, trade shows and client visits. Be available to support sales activities on weekends and public holidays when required. Success metrics (how we'll measure you)Revenue growth vs. target (monthly / quarterly / annual). New corporate contracts signed and value of pipeline. Team attainment: % of reps meeting/exceeding targets. Customer retention and repeat business rates. Accuracy and timeliness of sales forecasts and reports. Improvements in team skills (training completion and effectiveness). Required skills & experience Minimum 5 years of sales management experience in a corporate or SME setting; demonstrated success scaling teams and revenue. Strong record across the full sales cycle — strategy, prospecting, pitching, negotiating and closing. Experience winning and managing B2B accounts (hospitality, automotive, retail or related service sectors) is strongly preferred. Excellent leadership and people development skills — you hire, coach and inspire high‐performers. Exceptional communication, presentation and stakeholder‐management abilities. Solid commercial acumen: pricing, margin management and contract negotiation. Proficient with CRM systems, sales reporting and forecasting tools. Bachelor's degree in Business, Marketing or related field preferred. Willingness to work on weekends and public holidays as business needs dictate. What we offer Competitive salary and performance‐based bonus / incentive plan. Ownership of a growing sales function with clear career progression (Senior Sales Manager, Head of Sales). Hands‐on training in leather restoration so you understand the product and can sell with authority. Close‐knit team culture, direct access to senior management and influence over commercial strategy. Opportunities to represent the brand on premium projects and partnerships. Ideal first 90 / 180 days 30 days: Complete onboarding, understand service offerings, meet the team and key accounts, review existing pipeline. 90 days: Present a refined 12‐month sales plan, hire (if required) at least one new sales rep, and show early pipeline movement. 180 days: Deliver against agreed revenue milestones, close at least one corporate