
Expert Cybersecurity Team Leader
1 week ago
Job Title: Cybersecurity Team Leader
The successful candidate will oversee the technical team's development and evaluate performance metrics. They will set clear goals, monitor performance and provide regular coaching to team members.
Foster a culture of collaboration, innovation and continuous improvement. Develop and implement strategies to improve efficiency and effectiveness of presales, post-sales and maintenance support services.
Ensure timely resolution of complex customer issues and build strong relationships with key customers to drive satisfaction and retention.
Requirements
- Bachelor's or Master's degree in Cybersecurity, Computer Science, Information Technology, Telecommunications or a related field.
- Minimum of 5-8 years experience in cybersecurity and network performance and monitoring solutions in managing presales, post-sales delivery and maintenance teams in a technical support environment.
- At least 3-5 years experience in a leadership or managerial position.
- Strong understanding of cybersecurity products, technologies and industry standards and networking concepts.
- Certifications in advanced cybersecurity or networking.
- Knowledge of ITIL or other service management frameworks.
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