low-code engineer salesforce

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future. Responsibilities and Requirements As a Senior Low Code Engineer (Salesforce), you will be responsible for architecting, designing, developing, testing and deploying Salesforce solutions using Data Cloud and Marketing Cloud. As part of a cross-functional agile team, you will be working closely with business stakeholders to define user stories, lead the development of Salesforce Marketing Cloud Growth edition, conduct comprehensive testing across all solution components and ensure best practices in Salesforce architecture, proper security setup and governance. Configure Salesforce Marketing Cloud (Growth) edition across: Data Cloud: Unified and scalable customer data management including ingestion, transformation, segmentation, activation workflows, data models, calculated insights, and identity resolution Marketing Cloud: Email marketing, journey builder, audience segmentation, automation workflows, customer journeys, and personalisation strategies Data and Marketing Clouds (where applicable): Configure interactive dashboards and drag-and-drop reports (real-time & historical, time comparisons, role-based access) to track campaign, database and engagement metrics, including custom KPIs and metrics with export capabilities Salesforce Shield: Data encryption and monitoring Product Delivery and Client Engagement: Lead functional sessions with users to drive decision-making and contribute to solution design Translate complex business requirements into agile deliverables with a product mindset, including user stories with acceptance criteria, product configurations and business rules Agile Delivery and Testing: Work as part of a cross-functional agile team, participating in ceremonies and iterative sprints to deliver incremental value whilst adapting to evolving requirements Design and execute comprehensive testing within sprint cycles, leveraging automated testing practices for functional, integration, and user acceptance testing to ensure high-quality and reliable releases Problem Management & Support: Troubleshoot and resolve technical issues including system integrations and data quality challenges, through systematic analysis and root cause identification. Implement secure, reliable, and performant solutions to restore system functionality. Documentation and Training: Create and maintain comprehensive documentation and user manuals for developed solutions. Lead training sessions for end users and team members. Salesforce Administration: Perform ongoing Salesforce administration including user management, access control, data maintenance, platform monitoring, audit review, and security configurations to ensure optimal performance and governance. Technical Review/Support: Troubleshoot and resolve technical issues across all Salesforce platforms. Essential Requirements One or more of the following certifications: Certified Marketing Cloud Administrator Certified Marketing Cloud Email Specialist Certified Marketing Cloud Consultant Certified Salesforce Administrator Certified Platform App Builder Certified Salesforce Platform Developer 5 or more years of Salesforce experience with hands-on implementation experience in one or more of the following areas: Marketing Cloud Data Cloud Salesforce Shield; and Salesforce integration patterns and APIs Experience working in agile development teams with knowledge of Scrum or Kanban methodologies Ability to work collaboratively in cross-functional agile teams and adapt to changing priorities Strong analytical and problem-solving skills with attention to detail Preferred Qualifications Experience with Salesforce CRM Analytics and advanced Service Cloud features Experience with other Salesforce Clouds such as Service/Sales/Experience Cloud Knowledge of SQL, AMPscript, and other relevant programming languages Agile certification (CSM, PSM, or equivalent) or formal agile training will be an advantage Proficiency in using JIRA for project management, task tracking, and issue resolution, with experience in advanced features (e.g. custom workflows, reporting, or administration) considered an advantage We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr