Senior Engineer – Digital Workplace

2 weeks ago

Singapore U3 INFOTECH PTE. LTD. Full time

Roles & Responsibilities Key Deliverables & Responsibilities 1. Digital Workplace Engineering & Automation · Design, develop, and implement automation solutions across the digital workplace to improve employee experience, endpoint management, and identity workflows. · Serve as a technical expert in automation and data-driven insights within modern endpoint environments. · Deliver POCs for intelligent solutions (e.g., intelligent search, automated troubleshooting, streamlined identity processes). · Integrate and operationalize new features across Kandji, Okta, Google Workspace, ServiceNow, and Nexthink . · Develop and maintain automation workflows using PowerShell and cloud platforms (Azure, AWS, GCP). 2. Endpoint & Identity Management Solutions · Architect automation frameworks to deliver advanced self-service and proactive remediation. · Leverage Nexthink analytics to improve user experience and predict issues. · Implement and optimize Okta workflows with risk-based authentication and adaptive access aligned to Zero Trust. · Modernize provisioning with Intune and Kandji zero-touch deployment, enabling continuous compliance and intelligent policy enforcement. · Optimize content and application delivery strategies for physical and virtual environments. 3. Collaboration & Productivity Enhancement · Integrate and configure Google Workspace and Zoom features to enhance collaboration and meeting productivity. · Work with ServiceNow teams to enable predictive ticket routing, virtual agents, and automated remediation. · Implement workflows that boost employee productivity, including contextual knowledge retrieval and content automation. 4. Technical Leadership & Mentorship · Provide L3-level technical expertise across endpoints, collaboration, identity, and security domains. · Define and implement technical standards aligned with compliance, data privacy, and security requirements. · Mentor junior engineers and support solution planning and roadmap execution. · Communicate complex technical concepts to both technical and non-technical stakeholders. Qualifications & Experience · Experience in End-User Computing (EUC) and Digital Workplace engineering with strong solution design and operational experience. · focused on automation and data-driven intelligence in enterprise IT environments. · Deep platform expertise in: ○ Kandji (Apple endpoint management) · Okta (Identity & Access Management) · PowerShell (advanced automation and scripting) · Nexthink (DEX analytics) · Google Workspace and Zoom · Experience with analytics and data modeling for device health and user experience. · Proficiency with RESTful APIs (Okta, Kandji, Google) for automation and system integration. · Experience with cloud-native services (AWS / GCP / Azure) for serverless automation and workflow orchestration. · Strong understanding of cloud security , identity services , and Zero Trust principles. · Familiarity with Infrastructure-as-Code (e.g., Terraform) and VDI is a plus. · Proven ability to lead complex technical projects and communicate effectively with diverse audiences. --------------------------- · Please refer to U3’s Privacy Notice for Job Applicants/Seekers at . When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes. Tell employers what skills you have Google WorkspaceOktaIAMIdentity ManagementWindows IntuneIT End User ComputingWorkSpaceGCPServiceNowVDI

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