Team Leader

Overview Join to apply for the Team Leader (F&B)role at Four Seasons Hotels and Resorts . About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Discover more at press.fourseasons.com/singapore. About the Location At Four Seasons Hotel Singapore, we craft meaningful, memorable experiences in a setting that balances vibrant energy with calm luxury. Our hotel offers a thoughtfully designed environment that supports both guests and employees to thrive. As part of our team, you are crafting meaningful moments and contributing to a journey of discovery. We value warmth, attention to detail, and the ability to anticipate needs before they are spoken. About the Role Team Leader (Jiang-Nan Chun Restaurant)To support the seamless daily operations of the restaurant, maintain exceptional service standards among team members, inspire and engage the team, oversee employee relations, facilitate communication across all levels of staff, promote career growth opportunities, ensure compliance with wage and hour regulations, conduct training sessions, and address other operational needs at Jiang-Nan Chun. What You Will Do Support the Restaurant Manager in leading the Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service. What You Bring Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role. Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service. Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication. Skilled in building and maintaining relationships across departments and with guests. Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office. What We Offer With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding. Career growth opportunities Unique strong culture Best-in-industry training Complimentary stays at Four Seasons properties (based on availability), with discounted meals Paid holidays/vacation Dental and medical/life insurance Employee service awards/Birthday Gift Annual employee party/social and sporting events Complimentary meals in dedicated employee restaurant Schedule & Hours This position requires flexibility in scheduling and the ability to work on a rotating shift basis, including weekends and holidays. Seniority level Not Applicable Employment type Full-time Job function Customer Service Industries Travel Arrangements and Hospitality Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts. We are not parsing additional job postings here. This description reflects the Team Leader (F&B) role at Four Seasons Hotels and Resorts in Singapore. #J-18808-Ljbffr