Agent - air export operations (night operations)

3 weeks ago


Singapore Expeditors International Of Washington, Inc. Full time

Agent - Air Export Operations (Night Operations)Full-time
Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
350+ locations worldwide
Globally unified systems
The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.
Responsibilities:
Provide operational support and process export documentation (billing invoices, reports, and airway bill) accurately and promptly to achieve OPS objectives and meet airlines departure.
Process export documentation accurately and timely for customers and meet Customers/OPS requirements and Airlines flight departure cut-off.
Ensure all documentation (billing invoices, reports, AWBs, etc.) are complete, scanned in e.doc, properly indicated, and accompany shipments.
Check that all shipments checklists are completed, scanned, filed, and attached with the shipments as per IATA rules and regulations.
Meet all Pharmaceutical & Healthcare requirements as per GDP/GDPMDS regulations and directives as required.
Complete DAYEND closing report at end of the day.
Review shipment events data and shipment manifests are updated timely and accurately to meet Operational Performance Audit objectives.
Ensure all shipments pre-alert documentation is sent to customers and destination offices promptly.
Co-ordinate with Airlines terminal and warehouse vendor staff for any shipment disputes, discrepancies, etc.
Communicate with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.
Provide 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.
Required to perform shift work and rostered duties.
Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.
Take up additional tasks as required meeting department’s needs.
Minimum Qualifications:
Minimum Tertiary Education with 1 year working experience in service industry and knowledge of airfreight operations.
Possess initiative with a positive and pro-active demeanor.
Good organizational skills and a good team player.
Committed to the job and work assignments given.
Computer literate and able to handle Microsoft email, Excel, and Word applications.
Good organization skills with an eye for detail.
Possess initiative and able to work independently with minimal supervision.
Working Hours:
5 day work weeks with 1 off day and 1 rest day within a calendar week.
Shift Schedule:
08:30 am - 06:00 pm (1 hour dinner break) for 4 days
08:30 am - 05:30 pm (1 hour dinner break) for 1 day
12:00 pm - 09:30 pm (1 hour dinner break) for 4 days
12:30 pm - 09:30 pm (1 hour dinner break) for 1 day
02:00 pm - 11:30 pm (1 hour dinner break) for 4 days
02:30 pm - 11:30 pm (1 hour dinner break) for 1 day
03:30 pm - 01:30 am (1 hour dinner break) for 4 days
03:30 pm - 00:30 am (1 hour dinner break) for 1 day
06:30 pm - 04:00 am (1 hour dinner break) for 4 days
06:30 pm - 03:30 am (1 hour dinner break) for 1 day
11:00 pm - 08:00 am (1 hour dinner break) for 4 days
11:30 pm - 08:30 am (1 hour dinner break) for 1 day
Expeditors offers excellent benefits for full-time employees:
Benefits comply with local law
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr



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