SVP, Team Head, Strategic Initiatives
1 day ago
Job Description - SVP, Team Head, Strategic Initiatives & Change Management, Consumer Banking Group (WD71283)
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Key Accountabilities
Develop and Drive Change Strategy:
Lead the design and execution of large-scale change initiatives in Investment Products & Advisory (IPA) across business models, organisation structures, processes, governance, and controls.
Transformation Leadership:
Oversee and manage end to end transformational programs ensuring alignment with strategic objectives and delivery of measurable outcomes.
Stakeholder Management:
Build strong relationships with executive leadership and key stakeholders to ensure buy-in and smooth adoption of changes.
Governance and Compliance:
Strengthen governance framework, enhance regulatory compliance and implement robust control mechanisms to support sustainable change.
Performance Monitoring:
Define success metrics, track progress and report on effectiveness of change initiatives to management.
Responsibilities
Change Strategy and Execution:
Develop and execute a comprehensive change management strategy aligned with IPA’s strategic goals.
Assess the impact of change initiatives on business units and design frameworks to ensure successful adoption.
Lead and drive taskforce/project team members on successful and timely implementation of deliverables.
Identify critical success factors and mitigate risks to achieve desired outcomes.
Achieve sustainable business outcome.
Stakeholder Engagement:
Build strong relationships with executive leadership, business units and external partners to drive alignment and commitment.
Provide insights and guidance on change priorities to IPA management.
Communication and Training:
Design and implement communication plans to promote understanding and buy-in across all levels of the organisation.
Oversee the development of training programs to ensure employees are equipped to navigate changes effectively.
Governance and Compliance:
Strengthen governance structures to support strategic initiatives and ensure compliance with regulatory requirements, if any.
Implement robust control mechanisms to monitor progress and ensure accountability.
Performance Monitoring:
Define and track key performance indicators to measure the effectiveness of change initiatives.
Provide regular updates to management and key stakeholders on progress.
Requirements
Bachelor's Degree either in Business Administration, Banking or Finance, Organisational Development or related fields (MBA or equivalent preferred).
10+ years of experience in Strategy planning, Change Management and/or prior experience in Financial Institution, Management Consulting position.
Excellent leadership and stakeholder management skills.
Proven track record of leading large-scale organisation transformations.
Deep project management and change management expertise.
Strong analytical and problem-solving skills. Demonstrated agility and adaptability skills.
Strong communication and presentation skills. Proficient in Excel and PowerPoint.
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