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Senior Outlet Operations Lead

2 weeks ago


Singapore beBeeOperations Full time

Job Summary:

We are seeking a seasoned Operations Area Manager to oversee the daily operations of multiple outlets, driving efficiency, profitability, and customer satisfaction. This role requires a strategic thinker with excellent team coordination skills and analytical abilities.

Key Responsibilities:

  • Manage daily operations of multiple outlets, ensuring brand standards are met
  • Monitor sales targets, implement staff training plans, and introduce service improvement initiatives
  • Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation
  • Analyze financial and operational data to enhance profitability and control costs
  • Support new store openings, including manpower planning, process setup, and smooth management of daily operations
  • Mentor outlet managers and staff to foster a high-performance culture
  • Monitor market trends and competitor activity to recommend proactive improvements in operations, menu offerings, and customer engagement

Requirements:

  • Minimum 5 years of experience in outlet operations or management, preferably in quick-service restaurants
  • Prior experience as an Operations Area Manager or similar role managing 5 or more outlets
  • Excellent team coordination skills with the ability to guide and motivate employees
  • Strong analytical skills to identify operational issues and propose solutions
  • Minimum education level of Diploma or higher in Hospitality, Restaurant Management, or a related field