Highly Skilled Client Service Expert Wanted

2 days ago

Singapore beBeeClientServices Full time

Client Services Representative

We are seeking an experienced Client Services Representative to join our team in a dynamic and fast-paced environment. This is an exciting opportunity to provide exceptional client service, build strong relationships with clients, and contribute to the success of our business.

Job Description:

The Client Services Representative will be responsible for providing world-class client service, including managing client relationships, resolving queries and issues, and escalating complex matters as needed. This role will also involve collaborating with internal teams to ensure seamless communication and timely resolution of client requests.

Required Skills and Qualifications:

  • 4-5 years of experience in client-facing roles, preferably in Investment Banking or a related field
  • Excellent communication, interpersonal, and negotiation skills
  • Able to work effectively in a team environment and collaborate with cross-functional teams
  • Strong project management and data management skills
  • Ability to prioritize tasks and manage multiple projects simultaneously
  • Proactive approach to ensuring client satisfaction and improvement of client experience
  • Good knowledge of Microsoft Office and desktop PC skills

Benefits:

  • Opportunity to work in a dynamic and growth-oriented company
  • Competitive compensation and benefits package
  • Professional development and training opportunities
  • Collaborative and supportive team environment

Others:

  • Normal working hours, however, public holiday coverage may be required
  • Ability to articulate understanding of FX products and front-to-back process flows
  • Global effectiveness and ability to think laterally
  • Openness to innovation and change

Next Steps:

  • Send your resume with the title "Client Services Representative"
  • All shortlisted candidates will be contacted

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