Full-Time Educator | Singapore

Full-Time Educator | Singapore (Multiple locations)Lululemon is an innovative performance apparel company dedicated to supporting people in moving, growing, connecting, and being well. We focus on creating positive change and building an equitable, inclusive, and growth‐focused environment for our people. Job Summary The Educator role is the foundation of our success as an organization. Educators are experts in creating world‐class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with guests, sharing top‐quality product education, and speaking authentically about our community and culture. Core Responsibilities Interact with guests to ensure a great guest experience in a manner that values guests’ time. Assess guests’ needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Facilitate a seamless end‐to‐end guest experience by conducting accurate and timely guest transactions and executing market‐relevant omnichannel programs according to company standards. Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs. Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. Inform guests of local community programs and plan and execute local, regional, and area‐driven Community projects and initiatives (e.g., local run club, international day of yoga). Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Use in‐store technology to support store operations and provide positive guest experiences. Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. What We Look For Creates/supports an inclusive environment that values/celebrates differences. Behaves in an honest, fair, and ethical manner. Enjoys working and connecting with, understanding, and helping guests. Accepts responsibility/accountability for actions; is dependable. Is aware of how words or actions may be perceived by or affect others. Works productively with others to achieve goals; seeks diverse perspectives. Is enthusiastic about one’s own work; looks for ways to make work fun and engaging. Eligibility Legally eligible to work in the jurisdiction of the store to which you are assigned. Availability Willing to work a flexible schedule. Other Willingness Requirements Willing to move through a store for most of a shift to help guests and accomplish work. Willing to work as part of a team and complete some work independently. Job Assets (Nice to Have)Education: High School or Secondary School diploma equivalent or above. Beyond The Paycheck (Benefits & Perks)At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team‐based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top‐up program and personal and professional development programs. Availability of these benefits and perks may be subject to your location and employment type and may have certain eligibility requirements. #J-18808-Ljbffr