Expert Solutions Developer
4 days ago
Technical Specialist Role
As a Technical Specialist, you will be responsible for driving sales efforts by delivering tailored solutions to clients. Your primary focus will be on collaborating with internal teams to craft bespoke technical presentations and demonstrations of eServ's offerings.
Key Responsibilities:
- Develop in-depth technical content that highlights eServ's capabilities and showcases the value proposition to clients.
- Provide expert analysis of client requirements to design solutions that meet their needs and drive business growth.
- Work closely with cross-functional teams to develop proposals, RFPs, and RFIs that showcase eServ's technical expertise.
Client Engagement:
- Serve as a technical point of contact for potential clients during the sales cycle.
- Address technical questions, concerns, and objections to build trust and confidence with clients.
- Gather feedback from clients to refine and optimize service offerings.
Collaboration and Strategy:
- Collaborate with internal stakeholders to ensure alignment between client requirements and delivery capabilities.
- Contribute to the development of strategic plans that leverage eServ's technical capabilities to drive business growth.
Training and Enablement:
- Conduct training sessions for internal teams to improve their understanding of technical offerings and platforms.
- Develop collateral such as case studies, whitepapers, and technical documentation to support the sales process.
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