
Service Representative Position
1 week ago
Customer Service Representative
We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, addressing their queries and concerns, and ensuring their overall satisfaction.
Key Responsibilities:
- To interact and provide personalized service to customers' walk-in/phone-in enquiries or via emails
- Perform sales and operational duties
- To operate POS/NETs/Credit Card machines
- Replenish and upkeep of products
- Undertake general housekeeping
- Any other work-related assignments assigned by the Store In-Charge
Requirements:
- Minimum GCE 'N'/'O' Level
- Retail experience, especially in Healthcare industry would be an added advantage
- Able to work retail hours, on weekends and Public Holidays
- Ability to converse with English and Mandarin speaking customers will be an added advantage
- Good customer service skills with pleasant personality and a strong sense of responsibility
- Proficient with Microsoft Office Applications will be an advantage
Benefits:
As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge in customer service, sales, and operations. You will also have the chance to work in a dynamic and fast-paced environment, where no two days are the same.
In addition, we offer a competitive salary package, comprehensive training and development programs, and opportunities for career advancement.
We believe in recognizing and rewarding our employees' hard work and dedication. That's why we offer a range of benefits, including bonuses, awards, and recognition programs.
Location Options:
- Toa Payoh
- Tan Tock Seng
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