IT Warehouse Subject Matter Expert

Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking a proactive and technically skilled IT Warehouse SME to join our depot team in Singapore. This role demands a well-rounded individual with expertise in IT Warehouse management, Level 2 troubleshooting, and hands-on configuration of IT hardware—especially network devices such as routers. The SME will be pivotal in ensuring operational efficiency, accuracy of stock, and quality configuration of outgoing devices.
Position:
IT Warehouse Subject Matter Expert
Position type:
Full-Time
Key Responsibilities:
Perform end-to-end IT asset lifecycle management, including receiving, labelling, inventory management, and dispatching of IT equipment.
Oversee the day-to-day operations of the depot facility, ensuring compliance with safety standards and regulations.
Maintain stock control accuracy in warehouse management systems and assist in regular audits and reconciliations.
Execute L2 level IT hardware/software troubleshooting (desktops, laptops, network devices).
Perform imaging, configuration, and staging of devices including routers, switches, and access points as per client requirements.
Coordinate closely with project and depot teams to support staging schedules, urgent replacements, and new deployments.
Maintain documentation and reporting for all warehouse and configuration activities.
Update AVASO Warehouse & Inventory Management system & ensure all inventory levels are updated in real-time.
Manage facility resources efficiently to optimize productivity and minimize downtime.
Ensure compliance with Health & Safety standards and company SOPs.
Logistics Coordination:
Coordinate inbound and outbound logistics activities, including receiving, storage, and distribution of goods.
Work closely with transportation providers to schedule deliveries and manage freight costs.
Optimize logistical processes to improve efficiency and reduce lead times
Required Skills & Qualifications:
Overall 5+ years of experience.
Minimum 3+ years of experience in IT warehouse, depot, or field support environment.
Solid understanding of hardware diagnostics, device imaging, and deployment procedures.
Hands-on experience in configuring routers and network hardware (preferably Cisco, Juniper, or equivalent).
Familiarity with inventory systems and stock movement documentation.
Strong communication skills and the ability to work independently and within crossfunctional teams.
Good To have Certification in CompTIA A+, N+, or similar is desirable.
Why AVASO Technology?
Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.
AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
How to Apply:
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