Operations Executive

Are you a detail-oriented professional with a passion for efficiency and problem-solving?We're looking for an enthusiastic Operations Executive to be a key part of our growing teamWhat We're Looking For: Strong organizational and analytical skills Excellent communication and teamwork abilities Proactive mindset with a drive to make things happen Someone who stays in the North area and able to start work early Possess a class 3 driving license is with an added advantage Preferably someone with minimum 2 years working experience and with a diploma in Business Administration or Operations field preferred The Operations Executive plays a key role in ensuring that the school transportation system runs safely, efficiently and reliably. This position oversees the day-to-day logistics of bus operations, manages drivers and routes and ensures compliance within our clients and the school community. Key Responsibilities 1. Route Planning and Optimization • Continuously review and optimize routes to minimize travel time and improve cost efficiency. • Adjust routes proactively based on traffic, road closures, or changes in student enrollment. • Analyze GPS data and performance metrics to refine route planning. 2. Fleet Management • Ensure all buses are maintained in proper working condition and meet safety inspection requirements. • Oversee vehicle allocation for daily and ad-hoc routes to ensure fleet adequacy. • Monitor performance and coordinate maintenance to maintain optimal operational readiness. 3. Safety and Compliance • Implement and enforce all safety protocols for students and bus crew. • Verify that all drivers hold valid licenses, certifications, and have completed required training. • Conduct regular safety audits, refresher training, and emergency response drills. • Investigate incidents or complaints promptly and implement corrective measures. 4. Driver and Crew Management • Supervise and support school bus drivers and bus monitors to ensure professionalism, safety, and punctuality. • Reinforce adherence to internal SOPs and road safety regulations. • Encourage accountability and continuous improvement through coaching and feedback. 5. Student Safety and Behavior Management • Ensure clear communication of bus safety rules to students. • Oversee discipline reporting through the Green Form system and follow up with relevant parties. • Support bus monitors in managing student behavior appropriately. 6. Technology and Data Management • Utilize GPS and transportation management systems to monitor real-time bus movement. • Track punctuality and performance at various route checkpoints. • Use data insights to drive route optimization and incident prevention. 7. Emergency and Contingency Response • Follow established emergency procedures for accidents, breakdowns, and severe weather. • Coordinate response, documentation, and reporting for all incidents. • Ensure timely communication with parents, the school, and management during disruptions. 8. Daily Bus Operations • Oversee smooth and timely daily arrival and dismissal operations. • Manage traffic flow with school security. • Resolve operational issues promptly on-site. • Manage scheduling and dispatch of ASA buses. • Ensure accurate attendance and safe student drop-offs. 9. Address Change Management • Review updates on address change requests. • Verify new addresses for safety, accessibility, and route efficiency. • Maintain an up-to-date log and ensure timely implementation. 10. Ad-Hoc and Field Trip Bus Requests • Receive, log, and verify details of all ad-hoc bus bookings. • Allocate buses, drivers, and attendants according to availability and requirements. • Communicate booking confirmations, updates, or constraints promptly. • Maintain detailed documentation for audit and billing purposes. • Provide ground support during school events, ensuring punctuality and problem resolution. 11. Compliance & Documentation • Ensure all vehicles have valid inspections and insurance. • Maintain accurate operational records and audit-ready documentation. #J-18808-Ljbffr