Manager, Insurance

1 week ago

Singapore American President Lines Full time

Overview Manager, Insurance & Claims (Cargo)Reporting to the Head of Claims and Insurance, Asia Pacific, your role is managing the claims and litigations lodged against CMA-CGM Group by customers, lawyers, recovery agents, and insurers for APAC. You will oversee CMA CGM’s cargo claims management process and be responsible for a certain number of Port of Discharges (POD). Responsibilities Responsible for handling direct customer claims, claims from other carriers, insurers, lawyers and recovery agents Ensure that all cargo claims/lawsuits are responded to and concluded with minimal repercussions to operations/markets Ensure that cargo claims settlements are based on the best possible terms to CMA CGM based on legal principles Identify potential third-party liability and actively pursue cargo claims recovery Pursue and follow up cargo claims reimbursement from insurers Maintain and report on end-to-end claims-handling best practices across all platforms provided Support stakeholders to coordinate claims responses in major incidents Support Manager with reporting on claims and loss prevention practice, if required Identify and address process/knowledge gaps to manage the legal and financial exposure faced by CMA CGM in terms of contractual clauses, operational practices, etc. Advise operations team on non-standard situations which arise, including pre-carriage pre-delivery and post-delivery phase Appoint, instruct and manage lawyers for legal proceedings and in major incidents as needed Handle CMA CGM’s in-house self-retained Serenity claims Handle CMA CGM’s Elite customers Requirements Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred Minimum 5 years of relevant marine insurance and claims experience in claims management with shipowners, ship managers, or P&I Clubs and their correspondents Strong knowledge of maritime laws and conventions related to cargo liabilities Hands-on individual with excellent communication skills and proven supervisory abilities In-depth knowledge of the container liner industry is preferred Resilient with a sense of urgency and the ability to work well under demanding timelines Proficiency in business applications and IT tools such as SAP, Excel, Microsoft, etc. This role is opened for local employment only. Salary package (local) and job title shall commensurate with experience. Kindly note that only short-listed applicants will be contacted. By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: (i) To process the application for the role being applied for; (ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you; (iii) To conduct necessary reference checks; and (iv) Any other purpose related to one or more of the above. You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role. NOTICE TO THIRD PARTY AGENCIES: CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to

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