Clinical Support Specialist

4 hours ago

Singapore The Supreme HR Advisory Full time

Clinical Support Specialist - Ultrasound System Clinical Application specialist - Ultrasound System / Medical Imaging Job Summary Report directly to the Senior Manager, Specialty Care (Ultrasound) to develop and implement product strategies, programs and plans to meet and exceed financial objectives. Provide product technical expertise to users / stakeholders and work with the Field Sales to conduct effective product demonstrations. Work closely with Ultrasound team to create a calendar of campaigns and events and support its implementation. Continuously review market trends, market dynamics, pricing and positioning to maintain competitiveness and to anticipate future needs. Responsibilities Provide on-site and remote clinical application support to customers for ultrasound systems. Conduct product demonstrations, workflow optimization, and clinical education for healthcare professionals. Support installation and commissioning of ultrasound systems in collaboration with the technical service team. Deliver post-sales training and ongoing application support to ensure customer satisfaction and system utilization. Assist in pre-sales activities, including clinical presentations and product trials. Maintain up-to-date knowledge of ultrasound imaging techniques, technologies, and clinical applications. Gather customer feedback and collaborate with product and sales teams to improve system performance and features. Participate in trade shows, workshops, and clinical training events as needed. Ensure compliance with all company policies, safety standards, and regulatory requirements. Prepare and align new product launch plan and ensure its implementation. Organise product training for new entry sales personnel and refresher training for existing personnel. Collect market intelligence such as competitors' information, new technologies and share with Field Sales. Requirements Certified diagnostic medical sonographer or equivalent professional certification. Diploma in Medical Imaging, Sonography, Biomedical Sciences, or equivalent clinical background. Minimum 2–3 years of hands‐on ultrasound scanning experience in a clinical environment (e.g., general, OB/GYN, vascular, or cardiac). Proficient in MS PowerPoint and Excel. Able to travel outstation or overseas when required. Interested applicants can send your resume to kylergan.supreme(gmail.com); no charges will be incurred by candidates for any services rendered. #J-18808-Ljbffr

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