Network Field Engineer
5 days ago
growing team. The Network Field Engineer will be responsible for providing on-site
installation, maintenance, troubleshooting, and support for network and IT services at client
premises.
This role requires a hands-on, customer-oriented individual with good technical knowledge
of networking equipment and the ability to travel to various locations to resolve issues
effectively.
Responsibilities:
• Perform on-site troubleshooting and repairs for network, internet, and hardware issues.
• Install, configure, and test network equipment (routers, switches, servers).
• Perform site surveys, testing, and network performance checks.
• Support and assist in scheduled maintenance or upgrade works.
• Liaise with internal teams for technical escalation.
• Document service reports, issues found, and solutions provided.
• Provide technical support and guidance to customers on-site.
• Ensure timely completion of assigned service tickets.
Requirements:
• Certificate/Diploma/Degree in IT, Networking, Telecommunications, or related field.
• Experience in fieldwork, technical support and professional certificate (Cisco Certification,
Aruba, Juniper, Linux and others) preferred.
• Good knowledge of networking, internet troubleshooting, and hardware installation.
• Basic knowledge of networking (TCP/IP, DNS, WiFi, Router setup, Cabling).
• Strong communication and interpersonal skills.
• Ability to work independently and handle customer interactions professionally.
• Responsible, proactive, and customer-oriented.
• Willing to work beyond office hours or during standby duty.
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