Regional director

3 weeks ago

Singapore Go City Full time

About Us Go City is the largest multi-attraction pass company in the world operating in 30+ global cities with over 65% market share. We were formed in early 2017 through the merger of three separate entities, London-based (Leisure Pass Group), Boston-based (Smart Destinations) and New York Pass, each of which offered passes allowing travellers to visit attractions in different geographic markets. The technological expertise and commercial reach of the combined entity has forged a clear global leader in an attractive segment of the e-tourism market. We are backed by highly successful Private Equity firm Exponent and headquartered in London with a team of over 150. With a heavy investment in the technology teams this year, we have ambitious plans to drive the business' continued profitable growth. Go City is excited for like-minded, problem-solving individuals to join our transformation and make their mark on our future. We listen to our customers, our partners and our team, to help improve our business every day. And that's where you come in About The Role Job title: Regional Director - Singapore and DubaiContract type: Full time employment roleLocation: Singapore (remote)Reporting line: SVP Destination and Partnerships, EMEASummary of the role: As Regional Director, your primary responsibility will be to develop, onboard, maintain, and retain a high-quality portfolio of attractions and experiences, ensuring that our local customers see and experience the best of everything that your assigned destinations have to offer. We're looking for someone who loves the art of contract and rate negotiation, using their expertise to create win-win scenarios that strengthen our client relationships. An integral part of the role will be to maintain a full understanding of the P&L of your markets, while working to increase profitability through ongoing analysis and partnership efforts. You'll be working closely with attraction partners to provide market data and incremental customer insights to align our mutual goals. This role is key to the Commercial department, which ensures that Go City's global customer's expectations are exceeded when visiting a Go City destination, while simultaneously balancing the commercial interests of our operation. Being the destination expert, you will be the face of Go City to our attraction partners and will bridge the gap between their needs and ours. Requirements What you'll do: Develop and sustain strategic partner relationships by utilizing Go City's market insights and relevant external data insights. Leverage strong contract and rate negotiation skills to craft agreements that strengthen partnerships and align with Go City strategic goals. Provide strategic, high-touch account management for top-tier attractions. Maintain a full understanding of the P&L of your markets through ongoing analysis. Leverage strong analytical skills and data insights to drive informed decisions. Develop business cases for development or improvement of Go City products. Ensure that all rates, inventory and content are consistently optimized on the Go City platform. Secure competitive rates and inventory during high demand periods. Build the portfolio of local attractions by introducing new attraction prospects. Monitor the voice of customer to ensure we are solving problems and meeting expectations. Provide insights into Go City's technology offering of integrations as needed. Maintain a consistent presence in the field to frequently meet with partners. Serve as the local "expert" for the destination landscape in your market(s). Open new businesses and increase production on local sales. Develop incentive programs to motivate third party resellers. Source, present, and execute marketing and promotional initiatives. Support cross-departmental initiatives and projects. Build and oversee budgetary needs for your respective territory. Commitment to live and breathe our Company values in the delivery of your role and responsibilities. What do you have/Who are you? You are based in Singapore. Ideally, you have strong pre-existing relationships in the tourism market locally. You have proven expertise in business development and excellent rates and contracts negotiation. You are a natural problem-solver. You understand complex business models and pricing scenarios. You are willing to work in a remote work environment. You have exceptional interpersonal and communication skills. You have ability to adapt and prioritize in a fast-paced environment. You have an in-depth understanding of the attractions market. You are proficient in Microsoft office suite tools. You desire to work in an environment that is welcoming, open, transparent, curious, collaborative, challenging, results-driven, and fun Location The role is home based, with frequent visits to key strategic partners. Travel to our London based Head Office and industry trade shows will also be required. Benefits The all-important perks: Discretionary bonus. Enhanced Pension Contributions. Work from Anywhere policy. Annual leave - 20 days each year. Buy Annual Leave scheme (up to 5 days each year). Upgraded family leave. Dedicated time for personal professional development each month. Personal Learning Budget. Access to Mental Health First Aiders. Annual Explorer Passes allowance. Floating public holidays. Vision care. Medical & Dental. #J-18808-Ljbffr

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