OPERATIONS MANAGER

3 days ago


Singapore BIKEBOYZSG PRIVATE LIMITED Full time
Operations Manager (Detailing & Wrapping)
Job Description
We are seeking a highly motivated and detail-oriented Operations Manager to oversee our detailing and vehicle wrapping division. This role requires strong leadership, hands-on technical knowledge, and operational expertise to ensure the highest standards of service delivery. The ideal candidate will manage daily workshop operations, lead the detailing and wrapping team, maintain customer satisfaction, and optimize workflow efficiency.
Key Responsibilities
Operational Management
Oversee day-to-day operations for car/bike detailing and vehicle wrapping services.
Ensure efficient scheduling of jobs, manpower allocation, and workflow optimization.
Maintain stock and manage inventory of films, chemicals, and equipment.
Implement and monitor standard operating procedures (SOPs) for consistent quality.
Team Leadership
Lead, train, and motivate detailing and wrapping staff.
Set performance targets, monitor KPIs, and conduct regular performance reviews.
Enforce safety and cleanliness standards within the workshop.
Quality Assurance
Conduct final inspections of detailing and wrapping jobs before handover.
Ensure strict adherence to quality standards and customer expectations.
Troubleshoot and resolve technical or operational issues quickly.
Customer Relations
Act as the point of contact for escalated customer concerns.
Work with the sales team to understand client needs and ensure smooth handovers.
Maintain strong customer satisfaction and service reputation.
Business Development Support
Identify opportunities to improve efficiency and profitability.
Assist management in introducing new services, packages, and promotions.
Provide insights on market trends in car/bike detailing and wrapping.
Job Requirements
Experience & Knowledge
Minimum 5-8 years of experience in vehicle detailing, paint protection film (PPF), or car/bike wrapping operations.
Strong understanding of detailing techniques, vinyl/PPF application, and workshop operations.
Prior experience in a leadership or supervisory role preferred.
Skills
Excellent leadership and people management skills.
Strong problem-solving and decision-making abilities.
Good knowledge of inventory management and workflow planning.
Strong communication skills in English (additional languages are a plus).
Customer-focused mindset with attention to detail.
Other Requirements
Ability to work in a fast-paced, hands-on environment.
Flexible and adaptable to business needs.
Strong passion for the automotive/vehicle customization industry.
Employment Details
Position: Full-time, Operations Manager (Detailing & Wrapping)
Location: (Synergy at Kaki Bukit )
Salary: ( SGD $3,000-$4,500 depending on experience)
Benefits: Performance incentives, staff discounts, training opportunities

  • Singapore beBeeDevelopment Manager Full time $90,000 - $120,000

    Job Description">As a key member of our educational team, you will be responsible for supporting school directors in implementing teacher development projects. This role requires strong project management skills, as well as the ability to work effectively with teachers and school leaders.Key responsibilities include:Overseeing the implementation of teacher...


  • Singapore Operations Full time

    Get to Know the Team You will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners. The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...


  • Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • Associate, Fleet

    3 days ago


    Singapore Operations Full time

    Get to know the Business GrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace. Get to know the Team The GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales,...


  • Singapore Operations Full time

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards. **OVERALL OBJECTIVES** - Ensures that all guests receive prompt, cordial attention and personal...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. The incumbent is responsible for...


  • Singapore SPARROW OPERATIONS PRIVATE LIMITED Full time

    We are seeking a driven and detail-oriented professional to join our team in an Operations role responsible for supporting the sales and trading teams by managing settlement and reconciliation processes within the cryptocurrency domain. This position ensures operational efficiency and accuracy in trade lifecycle events while maintaining compliance with...


  • Singapore COUPA OPERATIONS, INC. Singapore Branch Full time

    Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...