Community Associate
5 days ago
Receptionists
At Spaces, we call our receptionists Community Associates. Our customers come to us for an inspiring work environment. As one of our receptionists, you’ll help deliver it by providing sparkling service, going the extra mile, and making sure everyone who visits us feels totally at home.
A typical day at Spaces
You arrive 15 minutes before your centre opens to ensure everything is ready to go. You make it your responsibility to order the first cappuccino of the day at the bar and make your round through the business club to ensure all lights are turned on and the place looks tidy.
As the first members start to arrive, one of them asks you for the updated WiFi code. Later, while checking your emails, a guest walks in for training in one of the meeting rooms. You check the meeting room agenda and notice that almost all of the rooms will be occupied today. You take her to the correct meeting room, but find out that our catering partner forgot to provide coffee. You ensure that this is rectified.
Later, a member inquires if his mail has arrived; he’s expecting an important letter. When the mail comes in, you distribute it to the corresponding mailboxes and email the member to inform him that his mail is ready for pickup.
After a busy morning, it’s time for lunch. You enjoy a homemade soup and a healthy salad with your colleagues in the restaurant.
After lunch, you meet with the Community Manager to discuss next week’s summer event. He mentions that one of the members just had a baby. You take it upon yourself to organize a gesture of kindness from Spaces to congratulate the new parents. Once that’s done, a guest arrives to sign up for a membership. Since your Sales colleague isn’t available, you assist the guest with the online registration and ensure she receives her badge, along with arranging one for a new employee on the 4th floor who emailed you.
At 6:00pm, it’s time to gently ask the large group in meeting room 3 to wrap up. You invite them to join us for drinks at our weekly Friday gathering or direct them to a nearby restaurant for a bite. Once the last people have left the building and everything is tidy, you head home to enjoy your evening.
Bring your personality to work
We look for sociable and outgoing individuals who can bring their own style to our fun, thriving work environment. You also need to be:
Super customer-focused
A great team player
Someone who takes good care of their appearance
Confident using MS Office and other basic IT packages
Last but not least
In addition to a competitive salary package, we offer:
An inspiring work environment with room for your ideas
Lots of social events you won’t want to miss
Training and development opportunities
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