Guest Service Officer

5 days work week, 3 rotating shifts (8 hours per day)Performance bonus + Corporate benefitsResponsibilitiesDelivering a positive and memorable experience for every guest.Managing check-in / check-out for guest.Process payments, issue invoices, and maintain accurate billing records.Handle cash transactions and ensure proper cash management.Ensure adherence to...

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

As a Guest Services Officer, you'll deliver exceptional service to guests through excellent service and answering their enquiries that exceeds their expectations. You'll also create the warm atmosphere that makes our guests feel at home in any location. A little taste of your day-to-day Every day is different, but you'll mostly be: Maintaining cashier float,...

Duties and ResponsibilitiesAttend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.Attend to guests’ check-outs including resolving any late and disputed charges.Process all

Job Responsibility:Meets and greets all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest's stay. Provide courteous and efficient service and if possible, try to comply with each and every guest request. Be familiar with all room types and rates in...

About the role This is a Front Office role responsible for managing guest check-in and check-out procedures, room assignments, and guest services at a hotel. Key responsibilities Sell, register and assign rooms to incoming guests, ensuring all details are filled correctly on registration card Issue program room keycards and validate duplicate room...

Job Description Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge Assist guests with check-in and check-out, and other cashiering duties Register guests and assigns rooms according to their reservation confirmation Work towards maximising room revenue by upselling higher room categories to guests whenever possible Prepare VIP...

Role You are responsible for providing prompt and exceptional service to customers. Responsibilities Register guests by obtaining and/or confirming room requirements, verifying pre-registration and managing customer expectations and needs professionally. Respond to reservation enquiries promptly and deal with reservations accurately and efficiently. ...

Job Description & Requirements Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing....